Dig Agent

Go Traffic Management Limited; Manchester; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Full benefits package

Armed Forces-friendly

Equal Opportunity Employer

Job summary

Network Plus is seeking a Dig Agent to supervise digging teams under the United Utilities contract in Worsley. This permanent role offers a salary of £30,000 - £45,000 per year and a focus on safety, efficiency, and client satisfaction.

You will lead, coordinate resources, ensure quality, and maintain programmes with the scheduling team. NRWSA supervisory level is desirable, IOSH knowledge beneficial, and a full UK driving licence required.

Qualifications

• NRWSA supervisory qualification or equivalent is required.
• IOSH knowledge is beneficial.
• Strong emphasis on right-first-time delivery.
• Excellent communication skills are essential.
• Valid UK driving licence required.

Responsibilities

• Oversee digging teams and in-day activities.
• Organise labour, wages, absence management, and recruitment.
• Manage resources including materials and plant.
• Conduct monthly team briefings and coaching.
• Drive KPIs through defect and frame programmes.

Skills

NRWSA supervisory level

IOSH knowledge (beneficial)

Right first time

Excellent communication

Full UK driving licence

Shea Water

EUSR Blue Card

Underground utilities avoidance

Tools

GARD smartphone system

Job description

Dig Agent

Department: United Utilities

Employment Type: Permanent

Location: Worsley

Compensation: £30,000 - £45,000 / year

Description

As a digging agent/supervisor you will be responsible for supervising digging teams working as part of the United Utilities contract. Working to meet the needs of the client in the most cost-effective manner, whilst working with your team and making a profit for Network Plus. You will provide technical expertise, experience, and work within a team to deliver a first-class service to our customers.

As a supervisor will be competent on working in Water Networks. You will be able to engineer solutions on site and focus your teams on completing work right first time.

You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems.

This role could be an excellent development opportunity for someone looking to take the next step in their career. We’re happy to provide training and support for the right person who has the right attitude and transferable experience.

Key Responsibilities

• You will have operational responsibility for the digging teams and their in-day activities
• You will organise labour in the most cost-effective way, including recruitment, disciplinary action, wages, and absence management
• You will manage all other resources e.g., materials and plant
• You will carry out team briefings with teams monthly
• You will coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
• You will help manage the frame and cover programme and ensure KPIs are met
• You will help manage the defect programme and ensure that KPIs are met, and Highway Meetings are attended
• You will use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours
• You will liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed
• You will complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
• You will be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur

Experience and Qualifications

• Relevant qualifications in relation to the work being carried out i.e., NRWSA at supervisory level
• Good Health and safety knowledge IOSH beneficial (not essential)
• Firm understanding of "right first time"
• Excellent communication skills
• Full UK driving licence
• Shea Water
• EUSR Blue Card
• Avoidance of underground utilities

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.