Dietetic Services Manager, Community Services

University Hospitals Coventry And Warwickshire Nhs Trust; Coventry; On-site; GBP 58,000 - 65,000; Part time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an experienced Dietitian to become Dietetic Community Service Manager. The role covers community and outpatient services with some inpatient support, reporting to the Head of Dietetics and SLT, across Coventry sites.

You will lead service development, governance, and performance against targets, with a strong focus on quality improvement and stakeholder collaboration.

Qualifications

• Essential: Diploma/Degree in Dietetics with HCPC registration.
• Leadership/management qualification or training needed.
• Risk management training and CPD evidence required.
• Masters level study or equivalent experience is desirable.

Responsibilities

• Manage operational performance of community and outpatient dietetic services.
• Review staffing to ensure appropriate skill mix within budget.
• Represent Dietetics at Group and Trust level for planning and delivery.
• Ensure interdisciplinary working and provide professional support as needed.
• Investigate complaints and incidents and implement quality improvements.
• Manage resources to meet financial targets and budgets.
• Coordinate outpatient clinics and waiting lists across sites.
• Ensure adherence to professional, clinical and departmental standards.

Skills

Leadership

Negotiation

Influencing

Team management

Communication

IT skills

Education

Diploma/Degree in Dietetics

Leadership/management qualification

Risk management training

HCPC registration

Masters level training / MSc

Job description

Job summary

Due to the career progression of the current post holder, an exciting opportunity has arisen for an experienced Dietitian to join the team as Dietetic Community Service Manager at UHCW. This 2-year fixed term post is a fantastic opportunity for someone with band 7 outpatient management experience looking to progress their career in management. This is an exciting time to join the UHCW Dietetic department with services evolving as Coventry community adult services are undergoing significant transformation. The post holder will be responsible for the management and development of Dietetic community and outpatient services at UHCW. The remit of this post is predominantly across Community services but will also include supporting a small number of inpatient services. You will be joining a Trust which actively nurtures and encourages innovation and service development, and you will be supported by the Head of Dietetics and Speech and Language Therapy to identify and facilitate service development and quality improvement opportunities. Your ongoing learning and development are a priority and will be actively supported by the Trust.

Main duties of the job

A high profile, accessible responsive leader with managerial responsibility for planning and developing, co-ordinating, delivery and evaluating the Dietetic service on a day-to-day basis across all clinical areas.

• Supporting the Head of Dietetics and SLT in the delivery of performance of the Dietetic service against financial, trust and group priorities and targets.
• Supporting the development and delivery of the clinical governance programme and working alongside senior nursing and other AHP colleagues on quality initiatives
• Responsible for the local interpretation and application of clinical and professional policies.
• Key link with local universities for the strategic management of pre-registration placement education

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation.

Job responsibilities

• Manage the operational performance of the community and outpatient dietetic service to support an efficient and cost-effective delivery of national, trust and group priorities and targets ensuring robust implementation of service objectives and clear communication across and within clinical teams.
• Regularly review team establishments to ensure an appropriate skill mix by managing resources to achieve equitable, comprehensive services across all clinical areas within financial resources.
• When required, represent Dietetics at Group and Trust level to ensure planning and delivery of dietetic services adheres to group plans and targets.
• Ensure delivery of interdisciplinary working within relevant areas and provide appropriate professional support as required.
• Investigate and provide timely and detailed responses to complaints, clinical adverse events and untoward incidents. Involve staff and or patients and implement strategies to reduce reoccurrence and promote quality.
• Ensure resources are effectively managed, in order to support the Head of Service to ensure that financial targets are met, and financial balances are adhered to.
• Be an authorised signatory for the Dietetic Budget (and on occasions for the SLT budget too).
• Interpret and implement HR strategies and policies within the service to achieve compliance with trust policies and procedures.
• Responsible through clinical / team leads for co-ordinating and delivering the Dietetic service across University Hospital Coventry and Hospital of St Cross sites (including operational oversight of outpatient clinics and waiting lists in collaboration with the outpatient operational and performance manager).
• Ensure that all professional, clinical and departmental standards are adhered to.

See attached job description for full details on main responsibilities of the post. Informal visits are welcomed.

Secondment will be considered for internal candidates. If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Person Specification

Qualifications
Essential: Diploma/Degree in Dietetics; leadership or management qualification/training; risk management training; documented evidence of CPD; registered with HCPC; working towards Masters level of education or equivalent experience.
Desirable: Membership of special interest group; completion of MSc

Experience
Essential: Significant and varied post graduate clinical experience within the NHS; experience of a specialist clinical area; leadership experience and supervision of senior staff and teams; exposure to solving a range of operational problems including HR; experience of managing outpatient services; business and workforce planning experience; experience of managing and delivering change; experience of service development; proven track record of delivering against set objectives and achieving key targets and analysing complex information on a range of clinical and professional information.
Desirable: Experience of cross boundary/agency working; research experience; experience of working in a complex organisation; experience of finance management

Knowledge
Essential: Detailed knowledge of research / audit processes and application; detailed knowledge of current professional policy and practice and its implications; detailed knowledge of clinical governance issues and implementing good practice; knowledge of the business planning process and its application in service delivery; broad knowledge of professional education and management of education delivery; high level analytical skills and capability to compile high level reports
Desirable: Multicultural awareness; awareness of national guideline and strategy relevant to dietetic practice and AHPs

Skills
Essential: Able to effectively negotiate, persuade and influence at all levels; able to effectively manage and resolve conflict and complex problems; able to lead, motivate and inspire staff; able to manage staff and achieve optimum performance; ability to build and maintain effective working relationships across professions and organisational boundaries; able to communicate effectively at all levels; able to construct a reasoned and convincing case; comprehensive IT skills; excellent verbal and written presentation skills; able to deal with distressed clients, students and staff and provide professional emotional support.
Desirable: Presentation skills; project management skills

Commitment to Trust Values and Behaviours
Essential: Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. For posts with managerial responsibility only: evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience; evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

UK Registration
Applicants must have current UK professional registration. For further information please see the NHS Careers website.

Employer details

Employer name: University Hospitals Coventry and Warwickshire NHS Trust

Address: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX, United Kingdom

Employer's website: https://www.jobsatuhcw.co.uk

Employer contact details

For questions about the job, contact: Head of Dietetics and Speech and Language Therapy, Rebecca Forster, [e-mail], 02476966145

Details

Date posted: 26 October 2026

Pay scheme: Agenda for change

Band: Band 8a

Salary: £57,528 to £64,750 a year per annum pro rata

Contract: Fixed term

Duration: 2 years

Working pattern: Part-time

Reference number: 218-AHP-B8A-8384394

Job locations: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX, United Kingdom