Dietetic Services Manager, Community Services

UHCW; Coventry; Vor Ort; GBP 58.000 - 65.000; Teilzeit

Zusammenfassung

University Hospitals Coventry and Warwickshire NHS Trust (UHCW) is seeking a Dietetic Community Service Manager (Band 8a) to lead community and outpatient dietetics. The role is a 2-year fixed-term post at 30 hours per week, with secondment considered for internal candidates.

You will oversee performance, budgets, HR and quality initiatives across Coventry community services and some inpatient clinics, supported by senior clinical leadership to drive service development.

Qualifikationen

• Diploma/ Degree in Dietetics with HCPC registration.
• Leadership or management qualification or training.
• Experience in NHS dietetics and outpatient services.
• Evidence of CPD and professional development.

Aufgaben

• Manage the operational performance of the community and outpatient dietetic service.
• Review team establishments and allocate resources within financial constraints.
• Represent Dietetics at Group and Trust level for planning and delivery.
• Ensure interdisciplinary working and provide professional support as required.
• Investigate complaints and drive quality improvement.

Kenntnisse

Leadership experience

Budgeting and HR

Clinical governance

Interdisciplinary collaboration

Communication skills

Ausbildung

Diploma/ Degree – Dietetics

Registered with HCPC

Completion of MSc

Leadership or management qualification

Tools

IT systems

Jobbeschreibung

Dietetic Services Manager, Community Services

NHS AfC: Band 8a

Main area Dietetics Grade NHS AfC: Band 8a Contract Fixed term: 2 years (Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.) Hours Part time - 30 hours per week Job ref 218-AHP-B8A-8384394

Site University Hospitals Coventry and Warwickshire Town Coventry Salary £57,528 - £64,750 per annum pro rata Salary period Yearly Closing 08/11/2026 23:59 Interview date 23/11/2026

Job overview

Due to the career progression of the current post holder, a n exciting opportunity has arisen for an experienced Dietitian to join the team as Dietetic Community Service Manager at UHCW. This 2-year fixed term post is a fantastic opportunity for someone with band 7 outpatient management experience looking to progress their career in management.

This is an exciting time to join the UHCW Dietetic department with services evolving as Coventry community adult services are undergoing significant transformation. The post holder will be responsible for the management and development of Dietetic community and outpatient services at UHCW. The remit of this post is predominantly across Community services but will also include supporting a small number of inpatient services. You will be joining a Trust which actively nurtures and encourages innovation and service development, and you will be supported by the Head of Dietetics and Speech and Language Therapy to identify and facilitate service development and quality improvement opportunities. Your ongoing learning and development are a priority and will be actively supported by the Trust.

The Dietetic Department is lucky to be supported by a n accessible senior group management team and senior AHP leadership team, and you will have the opportunity to work closely with other clinical service managers. You will also work closely with experienced band 7 Dietetic team leads.

Main duties of the job

A high profile, accessible responsive leader with managerial responsibility for planning and developing, co-ordinating , delivery and evaluating the Dietetic service on a day-to-day basis across all clinical areas.

• Supporting the Head of Dietetics and SLT in the delivery of performance of the Dietetic service against financial, trust and group priorities and targets.
• Supporting the development and delivery of the clinical governance programme and working alongside senior nursing and other AHP colleagues on quality initiatives
• Key link with local universities for the strategic management of pre-registration placement education
• Key link for universities for the strategic management of pre-registration placement education.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

• Manage the operational performance of the community and outpatient dietetic service to support an efficient and cost-effective delivery of national, trust and group priorities and targets ensuring robust implementation of service objectives and clear communication across and within clinical teams.
• Regularly review team establishments to ensure an appropriate skill mix by managing resources to achieve equitable, comprehensive services across all clinical areas within financial resources.
• When required, represent Dietetics at Group and Trust level to ensure planning and delivery of dietetic services adheres to group plans and targets.
• Ensure delivery of interdisciplinary working within relevant areas and provide appropriate professional support as required.
• Investigate and provide timely and detailed responses to complaints, clinical adverse events and untoward incidents. Involve staff and or patients and implement strategies to reduce reoccurrence and promote quality.
• Ensure resources are effectively managed, in order to support the Head of Service to ensure that financial targets are met, and financial balances are adhered to.
• Be an authorised signatory for the Dietetic Budget (and on occasions for the SLT budget too).
• Interpret and implement HR strategies and policies within the service to achieve compliance with trust policies and procedures.
• Responsible through clinical / team leads for co-ordinating and delivering the Dietetic service across University Hospital Coventry and Hospital of St Cross sites (including operational oversight of outpatient clinics and waiting lists in collaboration with the outpatient operational and performance manager).
• Ensure that all professional, clinical and departmental standards are adhered to.

See attached job description for full details on main responsibilities of the post. Informal visits are welcomed.

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Qualifications

• Diploma/ Degree – Dietetics.
• Leadership or management qualification/ training.
• Risk management training.
• Documented evidence of CPD.
• Registered with HCPC.
• Working towards Masters level of education or equivalent experience.
• Membership of special interest group
• Completion of MSc

Experience

• Significant and varied post graduate clinical experience within the NHS
• Experience of a specialist clinical area.
• Leadership experience and supervision of senior staff and teams.
• Exposure to solving a range of operational problems including HR.
• Experience of managing outpatient services
• Business and workforce planning experience.
• Experience of managing and delivering change.
• Experience of service development
• Proven track record of delivering against set objectives and achieving key targets and analyse complex information on a range of clinical and professional information.
• Experience of cross boundary/agency working.
• Research experience.
• Experience of working in a complex organisation.
• Experience of finance management

Knowledge

• Detailed knowledge of research / audit processes and application.
• Detailed knowledge of current professional policy and practice and its implications / professional priorities and issues.
• Detailed knowledge of clinical governance issues and implementing good practice.
• Knowledge of the business planning process and its application in service delivery.
• Broad knowledge of professional education and management of education delivery.
• High level analytical skills and capability to compile high level reports
• Multicultural awareness
• Awareness of National guideline and strategy relevant to dietetic practice and & AHPs

Skills

• Able to effectively negotiate, persuade and influence at all levels and provide convincing, well supported arguments.
• Able to effectively manage and resolve conflict and complex problems.
• Able to lead, motivate and inspire staff.
• Able to manage staff and achieve optimum performance.
• Ability to build and maintain effective working relationships with individuals and teams across professions and Organisational boundaries.
• Able to communicate effectively at all levels demonstrating sensitivity/understanding.
• Able to construct a reasoned and convincing case demonstrating thinking and application.
• Comprehensive IT skills to support clinical and management practice.
• Excellent verbal & written presentation skills.
• Able to deal with distressed clients, students and staff and provide professional emotional support.

Commitment to Trust Values and Behaviours

• Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace.
• For posts with managerial responsibility only Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we’ll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Rebecca Forster Job title Head of Dietetics and Speech and Language Therapy Email address [e-mail] Telephone number 02476 966145