Diagnostic Technician

Steven Eagell Limited; Rough Hills; On-site; GBP 33,000 - 55,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays

Birthday off

Car Benefit Scheme

Pension scheme

Healthcare access

Staff referral scheme

Training and development

Job summary

Steven Eagell Limited is seeking a Vehicle Technician to service, diagnose and repair vehicles to Toyota GB standards, ensuring high-quality work and customer satisfaction.

You will inspect vehicles, diagnose faults, and report defects to MOT/VSR requirements while maintaining productivity and teamwork in a busy centre.

Qualifications

• Qualified as a Level 2 Vehicle Technician or Diagnostic Technician.
• MOT Tester qualification (preferred).
• Confident communicator with customers and colleagues.

Responsibilities

• Carry out servicing, maintenance and repairs to Toyota GB standards.
• Inspect vehicles and diagnose faults, including non-routine issues.
• Report defects in line with MOT and VSR requirements.

Skills

Diagnostic skills

Communication

Apprentice coaching

Education

Level 2 Vehicle Technician or Diagnostic Technician

Tools

MOT Tester (preferred)

Job description

Salary: up to £55,000 OTEContract: Permanent - Full TimeMust Have: A full UK driving licence and Qualified as a Diagnostic Technician.About Steven EagellAs an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.Your Responsibilities as a Vehicle Technician:Carry out vehicle servicing, maintenance, and repairs in line with Toyota GB technical standards, ensuring high-quality work and an excellent customer experience.Inspect vehicles and diagnose faults, including non‑routine issues, using your technical knowledge and the latest technologies.Identify and report defects in accordance with MOT (Department of Environment) and Vehicle Safety Report (VSR) requirements.Complete all work within the allocated time, maintaining strong productivity and efficiency.Take responsibility for tools and workshop equipment, ensuring daily care and reporting any defects.Follow all Toyota and Centre processes, working safely and professionally at all times.Communicate with customers when required, building rapport, listening carefully, and clearly explaining work needed or completed in a warm and professional manner.Support and coach apprentice technicians, providing guidance and helping to develop their skills.Attend required specialist training to maintain and develop technical expertise.Work collaboratively as part of the Centre team to deliver a seamless, outstanding service to customers.What we are looking for in a Vehicle Technician:Qualified as a Level 2 Vehicle Technician or Diagnostic TechnicianMinimum of 2 years of experience in the automotive industry (preferably at Toyota and/or Lexus, but not essential)MOT Tester qualification (preferred)Confident communicator, adept at interacting with various individualsQuick learner, able to pick up specific skills and techniques swiftly.Passionate about the automotive industry and eager to work for the world's largest automotive manufacturer.Process-driven and comfortable with technical skillsOrganised and efficient in the workplaceWhat we offer you:25 days annual leave + Bank Holidays and your Birthday OffLong Service Awards / Colleague RecognitionEnhanced Maternity / Paternity at qualifying service lengthCar Benefit Scheme after successful completion of a probation periodSales IncentivesComprehensive training providedCompany pension schemeDeath in ServiceAccess to high street discounts through Perk BoxIn-house, manufacturer & professional qualificationsStaff referral schemeAccess to medical cover through Simply HealthIf you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.