Diagnostic Technician

TN United Kingdom; Hemel Hempstead; On-site; GBP 28,000 - 34,000; Full time

Job summary

Un concessionnaire automobile majeur recherche des techniciens de diagnostic qualifiés et expérimentés pour rejoindre ses équipes à Hemel Hempstead. Le poste nécessite d'effectuer des diagnostics, des réparations et des services tout en maintenant des normes élevées de service à la clientèle. Les candidats doivent être motivés, axés sur le client et posséder une licence de conduire britannique.

Qualifications

• Licence de conduire britannique complète est essentielle.
• Minimum de 2 ans d'expérience en tant que technicien qualifié.
• Capacité à atteindre une haute productivité et efficacité.

Responsibilities

• Effectuer des diagnostics, inspections, réparations et services sur les véhicules.
• Interpréter les instructions des cartes de travail et se conformer aux manuels des fabricants.
• Informer le département des pièces des réparations nécessaires.

Skills

Diagnostic

Réparation de véhicules

Service client

Attention aux détails

Travail en équipe

Education

NVQ Level 3 ou équivalent

Job description

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I am working with a main car dealership who are looking for Fully Qualified and Experienced Diagnostic Technicians to join their teams. Having expanded our business, we now need to grow our teams, to help us in continuing to meet and exceed our customers expectations, by providing top class customer service.

Key Responsibilities;

• Carry out diagnostics, inspections, repairs and services to vehicles, following procedures and ensuring the highest possible standards are maintained.
• Completing road tests and signing off all the necessary warranty repairs.
• Interpret instructions from the job cards/repair order, complying with repair instructions and stipulated settings and tolerances from manufacturers’ manuals, bulletins, check sheets, etc.
• Accurately report and record work done and tests carried out and to immediately report any further works required or vehicle faults.
• Instruct the parts department of the parts that are necessary for the repair.
• Liaise with customers on technical/product matters
• Keep up-to-date with the most recent changes in technology, techniques and in the commercial developments

Experience, Skills and Qualifications;

• A full UK driving licence is essential
• Qualified to NVQ Level 3 or equivalent
• Minimum of 2 years experience as a qualified technician
• Ability to achieve high productivity and efficiency
• A high level of accuracy with excellent attention to detail
• Team player with a positive and can-do attitude
• Self-motivated and customer-focused
• Ability to deliver customer distinction at all times

Location:Hemel Hempstead

Hours:Monday to Friday 08:00 -17:30, 1 in 3 Saturdays 08:00 – 12:30

Salary:Basic £28-34,000 and OTE uncapped