Diabetes Health Care Assistant

HCRG Care Group; Salisbury; On-site; GBP 25,000; Full time

Job summary

Join a leading healthcare provider as a Diabetes Healthcare Assistant, where you will make a meaningful impact in patients' lives by supporting diabetes management in various settings. This position includes full training, a supportive team, and attractive benefits, all while working within a respected organization committed to transforming health and care across the community.

Benefits

Access to group pension

Free tea and coffee at base location

Membership of My Reward Hub for discounts

Access to wages as earned

Online mental and physical wellbeing support

Bespoke career pathways and continuing professional development

Open culture for implementing ideas for improvement

Working with high clinical standards

Qualifications

• Experience as a healthcare assistant preferred.
• Ability to deliver structured education to patients.
• Valid UK driving licence and vehicle for business purposes required.

Responsibilities

• Assist patients with diabetes management and education.
• Work closely with Diabetes Specialist Nurses and Dietitians.
• Record patient activity and support glucose monitoring setup.

Skills

Interpersonal skills

Mobile app proficiency

Teaching skills

IT system proficiency

Education

Grade A-C in English

Job description

Join Our Diabetes Specialist Team – Make a Difference!

Diabetes Healthcare Assistant - 22.5 Hours per week

Base - Can be Central Health clinic, Amesbury or Wilton covering South PCNs and West PCNs.

Are you passionate about healthcare and eager to learn new skills? This is your chance to be part of a dedicated multi-disciplinary Diabetes Service, supporting patients in community, hospital, and domiciliary settings across Wiltshire.

Working closely with Diabetes Specialist Nurses and Dietitians, you'll assist with essential care, digital diabetes technology, and structured education like Xpert courses. Full training and accreditation provided!

Help empower people with diabetes by delivering guidance on glucose monitoring systems, mobile apps, and digital tools. Take ownership of a patient caseload and play a vital role in their care journey.

Apply today and start making a real impact!

This list is intended to summarise the key responsibilities and is not intended to cover every task that may be required of the role: -

• To work within own sphere of competence

• To undertake agreed clinical activities with patients under the direct and indirect supervision of the DSN.

• To work within agreed protocols

• To work at the pace of the patient with explanation in understandable language.

• Flexible response to patient difficulty with technology or equipment

• To record all activity in the patient records according to HCRG policy.

• To facilitate or supervise the insertion of sensors via sterile procedure

• To demonstrate and support the setup of glucose monitoring systems, readers and apps

• To demonstrate how to video call

• To demonstrate how to download and send clinical information

• To make relevant and necessary decisions on substitute meters, finger-pricking and glucose reading devices and analyse data and results accordingly.

• To practice in a patient centred way that supports physical and psychological wellbeing and facilitates patient self-management

• To offer telephone, email, video call and face to face support

• To provide educational material and advice to patients to ensure continuity of care

• To deliver type 2 diabetes structured education in groups and one to one basis

• To attend MDT meetings with the team across your delegated PCN

• To offer support and education to care homes in the delivery of work diabetes technology

• To undertake initial administrative tasks

Please see the attached Job description for the full list.

The Ideal Candidate

The ideal candidate will have:

• Grade A-C in English

• Ability to undertake training when in post

• Good interpersonal skills

• Experience of working with mobile phones, apps, email

• Deep understanding and knowledge of all IT systems – able to use IT systems with ease and without support

• Experience of working in a nursing environment

• Experience of working with people of all ages Experience of demonstrating/ teaching new skills to patients

• Previous experience as a healthcare assistant

• Delivery of talks to large groups (public speaking)

• Ability to use a computer

• Ability to use a mobile phone & Apps

• Ability to use multiple smartphones and understand the operating systems of each

• Ability to work as part of an MDT

• Must have a valid UK driving licence, use of a vehicle for business purposes and have business Insurance on the vehicle used.

Package Description

You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £24,486 (pro rata to hours worked) with access to our group pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

About the Company

We change lives by transforming health and care.

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

• Job Category HCRG - Additional Clinical Services