Diabetes Care Admissions Coordinator

Islington Working; Greater London; On-site; GBP 27,000 - 36,000; Full time

Job summary

University College London Hospital in London is seeking a Band 4 Admission Coordinator to support the Children and Young People’s Division. You will join a busy, multi-disciplinary team to manage patient pathways from referral through to treatment, coordinating appointments and handling queries.

The role requires GCSEs with English and Maths, knowledge of administrative procedures, and experience in confidential environments. NHS experience is desirable.

Qualifications

• GCSE level or equivalent with English and Maths (Grade C+).
• Knowledge of the full range of administrative procedures.
• Awareness of Data Protection Act and maintaining confidentiality.
• Experience in a non-routine environment with problem solving.
• Experience in a customer facing environment and resolving queries.
• NHS experience or healthcare setting experience.

Responsibilities

• Coordinate patient pathways from referral through to treatment.
• Act as central point of contact, managing appointments and queries.
• Ensure information is accurate across Trust systems and up to date.
• Support delivery of high-quality administrative services in the division.

Skills

Administrative skills

Customer service

Problem solving

Communication

Confidentiality

Education

GCSE level or equivalent with English and Maths (Grade C+)

NVQ Level 4 in Business Administration / Healthcare

Job description

University College London Hospital in London is seeking a Band 4 Admission Coordinator to support the Children and Young People’s Division. You will join a busy, multi-disciplinary team to manage patient pathways from referral through to treatment, coordinating appointments and handling queries.

The role requires GCSEs with English and Maths, knowledge of administrative procedures, and experience in confidential environments. NHS experience is desirable.