DevOps Engineer

Smartcat Platform Inc.; London; Remote; GBP 50,000 - 90,000; Full time

Job summary

Join a fast-growing global SaaS company that is transforming the $100 billion multilingual content industry. As part of the DevOps team, you'll play a crucial role in ensuring product reliability and enhancing user experience. With a focus on innovation and ownership, you will work with a modern tech stack and a culture of continuous improvement. This is an exciting opportunity to shape infrastructure and contribute to a company growing at 130% YoY. If you're ready to make a significant impact and grow with us, this role is for you!

Qualifications

• Proven experience in managing distributed infrastructure and networks.
• Hands-on experience with CI/CD and IaC implementation.

Responsibilities

• Ensure Production and Testing environments are operational.
• Support Production releases and address CI/CD blockers.

Skills

Distributed Infrastructure Management

CI/CD Pipelines

Infrastructure as Code (IaC)

Container Technologies (Kubernetes, Docker)

Configuration Management Tools (Ansible, Terraform)

Cloud Applications (AWS, Azure, GCP)

Linux/Unix System Administration

Monitoring Systems (Prometheus, Grafana)

Incident Management

Document-oriented Databases (MongoDB)

Job description

Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.

Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.

Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.

More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.

As a dynamic Series C company , Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.

WHY YOU SHOULD JOIN OUR TEAM:

Joining Smartcat's DevOps team means working at the heart of a fast-growing global SaaS company, where your work directly impacts product reliability and user experience. You'll be part of a collaborative environment that values ownership and innovation. With a modern tech stack and a culture of continuous improvement, you'll have the opportunity to shape infrastructure and grow together with Smartcat.

MISSION:

• Ensure Production and Testing environments are consistently operational.
• Support and enhance Development Experience.
• Modernize, economize, and make our deployment resilient, maintenance-friendly, and continuously monitored.

OUTCOMES:

• Increase coverage of existing Production infrastructure with Infrastructure as Code by 25%.
• Implement automation for multi-environment Nginx configuration delivery.

HOW YOU’LL RAMP:

By Day 30

• Understand SDLC for Smartcat’s applications.
• Get familiar with DevOps tools and processes.
• Confidently navigate through Platform Infrastructure.

Day 60

• Join the process of being on duty in a team, be able to analyze problems, use observability / monitoring tools and handle investigations.
• Support Production releases and address blockers of CI/CD process.

Day 90

• Complete two quarter deliverable in alignment with Outcomes.

WHAT YOU’VE ACCOMPLISHED:

• Proven experience in building, managing, and troubleshooting distributed infrastructure and networks.
• Hands-on experience with DevOps practices, including CI/CD pipelines, IaC (Infrastructure as Code) implementation, and multi-branch deployment.
• Strong understanding of container-based technologies and orchestration tools (e.g., Kubernetes, Docker), with the ability to deploy and manage them directly or via Helm Charts.
• Experience with configuration management tools and a deep understanding of IaC tools (e.g., Ansible, Puppet, Terraform).
• First-line support experience for scalable cloud applications (AWS, Azure, GCP).
• Proficient Linux/Unix system administration skills.
• Experience in setting up and maintaining monitoring systems (e.g., Prometheus, Victoria Metrics, Grafana).
• Experience in Incident Management within production environments.
• Familiarity with document-oriented databases (e.g., MongoDB) is a plus.
• Proficient in written and spoken English.
• Integrity, full commitment, and a strong sense of ownership.

Why joining Smartcat might be your best move so far

• Fully remote team
  We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon.
• Innovating a $100 Billion industry
  Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost.
• High impact role enabling innovation and inclusion in organizations
  You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide.
• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
• Smartcat Culture : Where Diversity Meets High PerformanceAt Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.

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