DevOps & Automation Platform Services Manager

Intact Insurance; Greater London; Hybrid; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Annual discretionary bonus

Up to 11% pension contributions

Hybrid working

25 days annual leave

Career development and mentoring

Employee networks

Share investment options

Job summary

Intact Insurance in London is seeking an experienced DevOps & Automation Platform Services Manager to lead globally distributed teams and define the CI/CD strategy across our platforms.

You’ll ensure platforms are secure, scalable and reliable, driving automation and adoption of best practices while aligning technology with business goals and risk controls. This permanent role offers hybrid working, a clear growth path and strong benefits.

Qualifications

• Extensive DevOps leadership with global teams and cross‑functional context.
• Strong CI/CD strategy experience and platform engineering background.
• Proven ability to drive automation while ensuring security and compliance.

Responsibilities

• Lead DevOps engineers, Tooling Product Owners and cross‑functional teams UK & India.
• Own strategy and roadmap for DevOps, CI/CD, Automation and Tooling platforms.
• Oversee platform performance, availability, compliance and lifecycle management.
• Drive automation, optimisation and adoption of best‑practice DevOps engineering.
• Ensure high‑quality delivery of programmes, operations, releases and CI/CD governance.
• Manage vendor performance and third‑party delivery.
• Collaborate with architects, senior teams and portfolio groups to align tech with business needs.
• Mitigate risks, support audits and adhere to security/gov standards.

Skills

DevOps leadership

Cross-functional alignment

CI/CD strategy

Platform engineering

Automation

Vendor management

Security & compliance

Distributed teams

Tools

Azure

Job description

DevOps & Automation Platform Services Manager

Job reference: UK003318

Location: London

Business area: IS & Change

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the future:

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us:

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team:

We’re looking for an experienced DevOps leader to take responsibility for of our DevOps & Automation Platform Services function. You’ll lead globally distributed teams, shape our tooling and CI/CD strategy, and ensure our platforms are secure, scalable and reliable. This is a high‑impact role at the heart of our technology transformation.

You’ll make an impact by:

• Lead DevOps engineers, Tooling Product Owners and cross‑functional teams across UK & India.


• Have responsibility for the strategy and roadmap for DevOps, CI/CD, Automation and Tooling platforms.


• Oversee platform performance, availability, compliance and lifecycle management.


• Drive automation, optimisation, and adoption of best‑practice DevOps engineering.


• Ensure high‑quality delivery of programmes, operations, releases and CI/CD governance.


• Manage vendor performance and third‑party delivery.


• Collaborate with architects, senior colleagues and portfolio teams to align tech with business needs.


• Mitigate risks, support audits and ensure adherence to security, regulatory and governance standards.

Your skills and experience:

• Extensive experience in DevOps engineering, tooling, automation or platform delivery.


• Experience managing geographically distributed DevOps teams.


• In depth understanding of Azure cloud and cloud‑native engineering


• Excellent background in PaaS, SaaS, IaaS, cloud architecture and enterprise platforms.


• Ability to drive automation, improve processes and optimise platform performance


• Demonstrated ability to lead major programmes, stakeholder engagement and vendor management.


• Comfortable working in fast‑paced, global organisations with matrix structures

Why You’ll Love It Here:

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:

• Annual discretionary bonus


• Up to 11% pension contributions


• Hybrid working + flexible hours


• 25 days annual leave + bank holidays + buy/sell options


• Career development and mentoring


• Inclusive culture + employee networks


• Share investment options

Our DEI Commitment:

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.

If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.