Development Assistant (12 month FTC)

Havebury Housing Partnership; Bury St Edmunds; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Annual leave 28 days (32 after 3 years

Pension 7–12%

Life assurance 3x salary

Flu jab annually

EV salary sacrifice + free charging

Medical cashback

Job summary

Havebury Housing Partnership is seeking a Development Assistant to support the New Homes Delivery team in managing on-site programmes and pipeline development. You will help deliver homes for the community with a strong focus on efficient administration and documentation.

The role involves coordinating handovers, updating reports, and liaising with external bodies and internal teams. Hybrid working options and a 37-hour week accompany a 12-month FTC.

Qualifications

• Extensive experience in administration and filing systems.
• Proven use of Microsoft Office packages (Word, Excel, Teams, PowerPoint).
• Experience in a customer-facing role with strong service focus.
• Ability to organise workload and prioritise with minimal supervision.
• Strong attention to detail and meeting strict deadlines.

Responsibilities

• Maintain electronic files and legal documents; ensure information is ready for key documents.
• Monitor valuation expiry dates and rent checks to ensure timely lets.
• Update scheme audit and charging files; assist with charging process and queries.

Skills

Admin experience

MS Office

Customer service

Prioritisation

Attention to detail

Education

None

Tools

None

Job description

New homes start with careful planning and coordination behind the scenes. We're looking for a Development Assistant to support our New Homes Delivery team, helping manage our on-site programme and pipeline development, and playing a key part in delivering homes for our community.

We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Please note, this role is on a 12 month FTC.

Outline of key responsibilities...

• Maintaining electronic files and filing systems, collating key documents and legal files, and making sure all the information needed for key documents is in place
• Monitoring valuation expiry dates and rent checks, to make sure properties can be let on time
• Keeping scheme audit and charging files up to date, assisting with the charging process and resolving queries, including gathering information for internal teams to calculate new development service charges
• Coordinating handover and post-handover documentation, making sure accurate information is shared across the business, including compliance checks, void times and progress updates with other teams
• Handling general enquiries, internal and external, across all forms of communication relating to development projects and programmes
• Updating relevant reports when programme updates or changes come in
• Liaising with colleagues, external consultants, local authorities and other organisations, providing documentation as needed, and collating information for the Development team to share with the wider business through reports and presentations

We are looking for someone who has...

• Extensive experience in administration, including proven use of Microsoft Office packages (Word, Excel, Teams, PowerPoint)
• Experience working in a customer-facing role, providing excellent customer service
• The ability to organise their own workload and establish priorities with minimal supervision
• Good attention to detail and the ability to work to strict deadlines

In return, we are offering...

• An annual salary of £28,137.59 (12 month FTC)
• We are committed to providing a healthy work-life balance for employees and their families, as such we operate hybrid working conditions from home and our office in Bury St Edmunds
• Flexible working around a 37 hour week
• Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year
• Pension – between 7% - 12% dependant on individual contribution
• Life assurance - a payment of X3 your salary.
• Annual Flu Jab - provided each winter to all employees.
• Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points
• Competitive medical cashback plan

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.