Destination Manager (Viator) London

TripAdvisor LLC; London; Remote; GBP 35,000 - 60,000; Full time

Job summary

An innovative travel marketplace is seeking a Destination Manager to enhance product offerings and optimize local experiences. This role involves curating top-tier travel products, negotiating with local operators, and ensuring quality and availability align with customer preferences. The ideal candidate will have a strong background in B2B account management, excellent negotiation skills, and a passion for travel. Join a dynamic team that values growth, collaboration, and work-life balance while enjoying competitive compensation and unique travel perks.

Benefits

Competitive compensation and bonuses

Flexible, remote-friendly work environment

Work-life balance focus

Charitable donation matching

Tuition support

Travel discounts and perks

Comprehensive health benefits

Qualifications

• 3-5 years in B2B account management or sales, preferably in travel.
• Strong negotiation and relationship management skills.

Responsibilities

• Curate and maintain a top-tier product offering for assigned destinations.
• Acquire new inventory and enhance destination presence.

Skills

B2B account management

Sales experience

Strong negotiation skills

Data analysis

Excellent communication

Knowledge of travel landscape

Job description

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With over 300,000 travel experiences ranging from simple tours to extreme adventures, creating lifelong memories has never been easier. Viator offers industry-leading flexibility and last-minute availability, making any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

We are seeking a driven and high-performing Destination Manager

The Destination Manager will be responsible for maintaining the health and quality of the Viator product across their assigned geographical area. This role requires a deep understanding of local trends, opportunities, and challenges to optimize our offerings according to consumer demand in terms of variety, pricing, and availability.

Key Responsibilities:

1. Curate and maintain a top-tier product offering for assigned destinations.
2. Acquire new inventory to fill product gaps and introduce innovative offerings.
3. Enhance destination presence to increase product diversity and brand awareness.
4. Negotiate favorable terms and monitor key performance metrics.
5. Ensure consistent product quality and availability, aligning offerings with customer preferences.
6. Establish and strengthen relationships within the operator community in your destination.

Ideal Candidate Characteristics:

Experience: 3-5 years in B2B account management or sales; experience in online travel agencies, operators, or travel is a plus.

Traits: Entrepreneurial, commercially driven, growth-oriented, detail-oriented, and a team player.

Preferred Skills:

• Strong negotiation and relationship management skills.
• Data analysis and technical understanding.
• Knowledge of the travel landscape.
• Excellent communication skills.
• Language skills: Vietnamese preferred but not mandatory.

Benefits of Working at Viator:

• Competitive compensation and bonuses.
• Flexible, remote-friendly work environment.
• Work-life balance focus.
• Charitable donation matching.
• Tuition support and lifestyle benefits.
• Travel discounts and perks.
• Comprehensive health benefits.

Our Values:

• Leadership, curiosity, collaboration, customer service, continuous improvement, and inclusivity.

If you require accommodations during the application process, please contact [e-mail] with your request and the job requisition number.