Destination Manager (Viator) London

Viator; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a driven Destination Manager to enhance travel experiences. In this dynamic role, you will curate a diverse product portfolio, negotiate with local operators, and analyze market trends to optimize offerings. If you have a passion for travel and a knack for relationship management, this opportunity allows you to make a significant impact while enjoying a flexible, remote-friendly work environment. Join a team that values leadership, curiosity, and inclusivity, and help create memorable travel moments for customers around the globe.

Benefits

Competitive salary and bonuses

Flexible, remote-friendly work environment

Charitable donation matching

Tuition assistance

Lifestyle benefits

Travel discounts

Employee assistance programs

Comprehensive health benefits

Qualifications

• 3-5 years in B2B account management or sales in travel sectors.
• Strong negotiation and relationship management skills.

Responsibilities

• Curate and maintain a top-tier product portfolio for destinations.
• Acquire new inventory and negotiate favorable terms.

Skills

B2B account management

Sales

Negotiation skills

Data analysis

Relationship management

Attention to detail

Job description

Join to apply for the Destination Manager (Viator) London role at Viator.

Viator, a Tripadvisor company, is the leading marketplace for travel experiences, offering over 300,000 experiences worldwide. We aim to create memorable travel moments through a diverse range of activities, from simple tours to extreme adventures.

About the Role

We are seeking a driven and high-performing Destination Manager responsible for maintaining and enhancing the quality and variety of our offerings in your designated geographical area. You will analyze trends, identify opportunities, and work to optimize our product offerings to match consumer demand, focusing on product variety, pricing, and availability.

Key Responsibilities

1. Curate and maintain a top-tier product portfolio for your destinations.
2. Acquire new inventory to fill product gaps and introduce innovative offerings.
3. Build and strengthen relationships within your destination to enhance product selection and brand presence.
4. Negotiate favorable commercial terms and monitor key performance metrics, taking corrective actions as needed.
5. Ensure consistent product availability and quality, aligning offerings with customer preferences.
6. Establish Viator and yourself as key members of the local operator community.

Candidate Profile

• 3-5 years in B2B account management or sales, preferably within online travel agencies, operators, or related travel sectors.
• Entrepreneurial mindset with a focus on growth and commercial success.
• Strong negotiation skills and relationship management capabilities.
• Results-driven with a continuous improvement mindset.
• Attention to detail and data analysis skills; understanding of the travel landscape is a plus.
• Language skills: Vietnamese preferred but not mandatory.
• Non-traditional backgrounds are encouraged to apply.

Perks and Benefits

• Competitive salary and bonuses.
• Flexible, remote-friendly work environment.
• Charitable donation matching, tuition assistance, and lifestyle benefits.
• Travel discounts and employee assistance programs.
• Comprehensive health benefits.

Our Values

• Leadership, curiosity, collaboration, customer focus, continuous improvement, and inclusivity.

If you require accommodations during the application process, please contact [e-mail] with your request and the job requisition number.