Despatch / Transport Leader

Chase Taylor; Great Wyrley; On-site; GBP 32,000 - 42,000; Full time

Job summary

Chase Taylor in Great Wyrley is seeking an experienced Despatch & Transport Team Leader to oversee the fleet of delivery vans, plan daily routes and work closely with drivers to ensure on-time deliveries.

You will coordinate with manufacturing and despatch teams, maintain records and uphold health & safety standards while delivering excellent customer service in a fast-paced environment.

Qualifications

• Proven experience in transport/despatch roles.
• Strong route planning and fleet management experience.
• Excellent communication and customer service skills.
• Experience managing drivers daily schedules.
• Good geographical knowledge and IT skills.
• Proactive, calm and professional approach.

Responsibilities

• Manage daily fleet and allocate routes.
• Plan and plot efficient routes and schedules.
• Work with drivers to handle issues throughout the day.
• Liaise with customers regarding deliveries.
• Coordinate with manufacturing and despatch teams.
• Monitor deliveries and resolve delays.
• Maintain transport, vehicle and delivery records.
• Ensure drivers follow procedures and health & safety requirements.

Skills

Fleet management

Route planning

Driver supervision

Customer service

Communication

Organisational skills

Tools

Route planning software

Fleet management systems

Job description

Despatch & Transport Team Leader

Location: Great Wyrley
Employment Type: Full-Time
Industry: Manufacturing / Distribution

We are recruiting on behalf of an established manufacturing company for an experienced Despatch & Transport Team Leader.

The successful candidate will be responsible for managing the company's fleet of delivery vans, planning daily routes and working closely with drivers to ensure deliveries are completed efficiently and on time.

Key Responsibilities

• Manage the daily fleet of delivery vans and allocate routes to drivers.
• Plan and plot efficient delivery routes and schedules.
• Work closely with drivers throughout the day, dealing with any issues or changes.
• Liaise with customers regarding deliveries and provide excellent customer service.
• Coordinate with the manufacturing and despatch teams to ensure orders are ready on time.
• Monitor deliveries and resolve any delays or operational issues.
• Maintain accurate transport, vehicle and delivery records.
• Ensure drivers follow company procedures and health & safety requirements.

About You

The ideal candidate will have previous experience in a transport, despatch, logistics or fleet management role and be confident managing drivers and daily delivery operations.

You will have:

• Proven experience in a similar transport/despatch role.
• Strong route planning and fleet management experience.
• Excellent communication and customer service skills.
• Experience working closely with drivers and managing daily schedules.
• Strong organisational and problem-solving skills.
• Good geographical knowledge and IT skills.
• A proactive, calm and professional approach.

The Opportunity

This is a fantastic opportunity for an experienced transport professional to join an established manufacturing business and take responsibility for the day-to-day running of its delivery operation.