Despatch Operator - St Neots

OSI Electronics; St. Neots; On-site; GBP 21,000 - 26,000; Full time

Job summary

OSI Electronics in St Neots, Cambridgeshire is seeking a Dispatch Operator to ensure orders are packed, documented, and dispatched accurately and on time, while supporting stores activities. The role involves physical packing, receiving, storing and distributing products and materials.

You will verify goods against orders and invoices, prepare packing notes, manage courier bookings, and maintain accurate ERP records.

Qualifications

• 2+ years despatch/store experience essential.
• Experience with secure packaging and hands-on approach.
• Knowledge of packaging solutions desirable.
• Office software proficiency (Word/Excel/Outlook) and stock control systems essential.
• Knowledge of couriers and packing notes, weights, and dimensions desirable.
• Full clean driving licence essential.
• English reading/writing proficiency essential.

Responsibilities

• Verify incoming/outgoing goods against POs, delivery notes, and invoices.
• Prepare, pack, label, and dispatch orders and returns.
• Generate and manage dispatch documentation, manifests, and shipping paperwork.
• Maintain inventory, stock movement, and dispatch records in ERP.
• Identify discrepancies, damaged goods, or non-conforming items.
• Monitor stock levels and support stores/inventory control.
• Manage courier bookings, collections, and deliveries.
• Coordinate movement of products across the business.
• Work with internal teams to fulfil orders on time.
• Deliver products using company vehicle when required.
• Maintain high standards of service during dispatch process.
• Uphold company values and Code of Ethics.

Skills

Despatch/store experience

Packaging knowledge

Stock control systems

Driving licence

English proficiency

Tools

Word

Excel

Outlook

Stock control software

Job description

Overview

OSI Electronics, UK is based in St Neots, Cambridgeshire. From design, prototype, and PCB assembly to volume box builds, we make electronic products for UK and overseas markets. Being electronics specialists, providing the highest quality, reliability, on-time deliveries, and customer support in UK electronics manufacturing. We focus on end-to-end electronic device manufacturing, customisable to meet the individual requirements of UK and International companies and Original Equipment Manufacturers.

Role

As a Dispatch Operator, you will ensure products are packaged, documented and dispatched accurately and on time while supporting stores activities and inventory control. The role will require physical and adminstrative tasks in the process of shipping, receiving, storing and distributing products, merchanise, materials, parts and supplies.

Responsibilities

• Verify incoming and outgoing goods against purchase orders, delivery notes, and invoices to ensure accuracy and compliance.
• Prepare, pack, label, and dispatch customer orders and returns in accordance with company procedures and customer requirements.
• Generate and manage all dispatch documentation, manifests, shipping paperwork, and serial number tracking records.
• Maintain accurate inventory, stock movement, and dispatch records using the ERP system.
• Identify, investigate, and report discrepancies, damaged goods, or non-conforming items.
• Monitor stock levels and support effective inventory control and stores activities.
• Manage courier bookings, collections, and deliveries to ensure timely shipment of goods.
• Coordinate the movement and distribution of products and materials across the business.
• Work closely with internal teams to ensure customer orders are fulfilled accurately and on time.
• Deliver products using the company vehicle when required.
• Support the delivery of excellent customer service by maintaining high standards of quality, accuracy, and reliability throughout the dispatch process.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behaviour consistent with the company’s Code of Ethics and Conduct.

Qualifications

• A minimum of 2 years previous experience within a despatch/store's environment is essential.
• Experience in secure packaging with a hands-on approach. Essential.
• Knowledge of suitable packaging solutions. Desirable.
• Computer literate with knowledge of Word/Excel/Outlook & computerised stock control systems. Essential.
• Knowledge of standard booking couriers and preparation of packing notes, weights and dimensions. Desirable.
• Full clean driving license is Essential.
• Proficient in understanding, reading, and writing in English. Essential.

Company Information

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.