Despatch Manager, Despatch Manager

Pilgrim's Europe; Attleborough; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Employee discount platform

Job summary

Pilgrim's Europe is seeking a Despatch Manager at our Attleborough site to lead the Despatch, Warehouse and Logistics teams in a fast-paced food manufacturing environment.

You will drive stock accuracy, efficient material movements and high service levels while upholding Food Safety, GMP, HACCP and Health & Safety standards. The role collaborates with Production, Planning and Supply Chain to optimise performance.

Qualifications

• Experience leading logistics within food manufacturing or FMCG.
• Strong understanding of Food Safety, GMP, HACCP and Health & Safety.
• Proven ability to manage KPIs, stock accuracy and performance.

Responsibilities

• Lead and develop the Despatch, Warehouse, and Logistics teams.
• Manage warehouse operations, stock control, picking, loading, despatch and movements.
• Ensure storage and distribution meet Food Safety and customer requirements.
• Manage third-party logistics providers and transport operations.
• Drive improvements in labour efficiency, stock accuracy, and service levels.
• Lead continuous improvement and Operational Excellence initiatives.
• Ensure Health & Safety and HACCP site standards are followed.

Skills

Leadership

Logistics management

Warehouse operations

Stock control

KPI management

Food safety

Tools

SAP

Innova

Job description

Location - Attleborough, Norfolk

Working Hours - Monday to Friday ¦ Days // 08:00 - 17:00

Lead Logistics Operations in a Fast-Paced Food Manufacturing Environment!

Pilgrim's Europe is looking for an experienced Despatch Manager to join our Attleborough site.

This role is critical to ensuring the efficient movement of raw materials and finished products within a high-volume food manufacturing operation. Working closely with Production, Planning, Technical, and Supply Chain teams, you'll lead the warehouse and despatch function to deliver outstanding service levels, stock accuracy, and operational performance while maintaining the highest standards of Food Safety, Quality, and Health & Safety.

Key Responsibilities

• Lead and develop the Despatch, Warehouse, and Logistics teams.
• Manage warehouse operations, stock control, picking, loading, despatch, and material movements.
• Ensure products are stored and distributed in line with Food Safety, GMP, and customer requirements.
• Manage third-party logistics providers and transport operations.
• Drive improvements in labour efficiency, stock accuracy, storage utilisation, and customer service levels.
• Lead continuous improvement and Operational Excellence initiatives.
• Ensure compliance with Health & Safety, HACCP, and site standards.

About You

• Previous leadership experience within a food manufacturing, FMCG, or food distribution environment.
• Experience managing warehouse, logistics, despatch, or supply chain operations.
• Strong understanding of Food Safety, GMP, HACCP, and Health & Safety requirements.
• Proven ability to manage KPIs, stock accuracy, and operational performance.
• Strong people leadership, coaching, and problem-solving skills.

Desirable

• SAP and/or Innova experience.
• Lean Manufacturing, Operational Excellence, or Continuous Improvement experience.
• Food Safety or HACCP qualifications.

Why Join Pilgrim's Europe?

• Competitive salary and benefits
• Pension scheme
• Life assurance
• Employee discount platform
• Ongoing training and development
• Career progression opportunities within one of Europe's leading food manufacturing businesses

If you have experience leading logistics teams within food manufacturing and are passionate about driving operational excellence, we'd love to hear from you.