Despatch Coordinator – 4 On/4 Off, Transport Included

Staffline; Little Stukeley; On-site; GBP 19,000 - 29,000; Full time

Benefits offered by this job

Canteen on site

Free car parking on site

PPE provided

Full training provided

OnSite support from Staffline

Job summary

Staffline is recruiting a Despatch Administrator in Alconbury to join a fast-paced despatch team. You will manage transport bookings, handle despatch paperwork, and be the main contact for drivers and customers, ensuring timely, accurate shipments.

Ideal candidates will have strong Excel skills, excellent attention to detail, and solid communication abilities. The role includes a 4 on/4 off shift pattern, with days or nights, plus onsite support and transport from Peterborough.

Qualifications

• Experience using Microsoft Excel and online systems for processing information and bookings.
• Experience communicating with a range of stakeholders, including customers, drivers, suppliers, or internal teams.
• Experience within transport administration, despatch, warehousing, or logistics would be advantageous.
• Knowledge of warehouse management systems (WMS), transport systems, or RFID processes would be beneficial but is not essential.

Responsibilities

• Managing transport bookings via Excel and online booking portals, ensuring shipments are booked accurately and on time.
• Processing and maintaining all despatch paperwork, ensuring documentation is completed accurately and filed correctly.
• Acting as the first point of contact for drivers, hauliers, customers, and internal departments, responding to queries via phone, email, and face-to-face communication.
• Communicating transport delays or issues to commercial, logistics, and supply chain teams to ensure timely resolution.
• Supporting the Despatch team and Section Leader to achieve operational targets and ensure customer orders are dispatched efficiently.
• Assisting with continuous improvement activities to enhance administrative processes and operational efficiency.

Skills

Microsoft Excel

Attention to detail

Communication skills

Customer service

Prioritisation

Team player

Problem solving

Job description

Staffline is recruiting a Despatch Administrator in Alconbury to join a fast-paced despatch team. You will manage transport bookings, handle despatch paperwork, and be the main contact for drivers and customers, ensuring timely, accurate shipments.

Ideal candidates will have strong Excel skills, excellent attention to detail, and solid communication abilities. The role includes a 4 on/4 off shift pattern, with days or nights, plus onsite support and transport from Peterborough.