Despatch Clerk

Culinagroup1; Sittingbourne; On-site; GBP 23,000 - 29,000; Full time

Job summary

Stobart is seeking an experienced Despatch Clerk to join our retail operation within the transport team. You will provide essential operational and administrative support, including driver check-in/check-out, despatching drivers, and completing key transport documentation.

Working alongside the Senior Transport Clerk, you will help ensure accurate trailer numbers, KPI reporting and smooth gate communications while maintaining compliance in a fast-paced environment.

Qualifications

• Experience in transport, logistics or administrative roles.
• Understanding of transport operations in a fast-paced environment.
• Strong organisational and time management skills.
• Flexible, professional approach with good communication under pressure.
• High attention to detail and record-keeping compliance.

Responsibilities

• Despatching drivers with all relevant paperwork.
• Completing customer and KPI documentation as required.
• Entering correct trailer numbers into the internal tracking system.
• Ensuring correct week numbers on trailers for depot operations.
• Liaising with drivers on gate procedures before site entry.

Skills

Transport experience

Attention to detail

Time management

Communication skills

Job description

An exciting opportunity has arisen for an experienced and ambitious Despatch Clerk to join our retail operation.

Working alongside the Senior Transport Clerk and wider transport team, you will provide vital operational and administrative support, including driver check-in/check-out, despatching drivers, and completing key transport documentation.

Salary: £26,000 per annum

Shift Pattern: 4 on 4 off nights, 18:00-6:00

Main Responsibilities & Objectives:

• Efficiently and accurately despatching drivers with all relevant paperwork
• Completing customer and Stobart KPIs where required
• Making sure the correct trailer numbers are inputted into the internal tracking system
• Monitoring the service board to make sure the correct week number is on the correct trailer for depot trailers
• Liaising with drivers on the gate communication system to make them aware of site procedures before entering site, when required

What You'll Bring:

• Previous experience in a transport, logistics, or administrative role would be advantageous.
• A good understanding of transport operations and the ability to work accurately in a fast-paced environment.
• Strong organisational and time management skills, with the ability to prioritise workloads effectively.
• A flexible and professional approach, with excellent communication skills and the ability to remain calm under pressure.
• High attention to detail and a commitment to maintaining accurate records and compliance standards.

As part of our drive to make Stobart a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave - Competitive holiday entitlement of (20 days inclusive of bank holidays)
• Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer a great contribution of (5)% employee and (3)% employer
• Life Assurance - x 2 your annual salary
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!