Desktop Support Engineer

Hays.; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a SC Cleared Desktop Support Engineer to join their dynamic team in Milton Keynes. This role offers an exciting opportunity to work in a Security Cleared environment, focusing on delivering exceptional technical support and service to clients. The ideal candidate will possess strong interpersonal skills and the ability to thrive in a pressurized setting. If you're eager to advance your career with a leading provider of IT services, this position could be your next step forward. Join a team that values enthusiasm and collaboration, ensuring a positive customer experience.

Qualifications

• Current SC clearance is mandatory for this role.
• Strong technical support skills and ability to work under pressure.

Responsibilities

• Investigating and resolving incidents and fulfilling support requests.
• Providing technical coaching and ensuring adherence to standards.

Skills

Interpersonal Skills

Technical Support

Problem-Solving

Documentation Generation

Job description

Desktop Support Engineer (Security Cleared, SC)

Location: Milton Keynes

Shifts: Rotating Early, Mid, Late shifts to cover 7:00 AM - 7:00 PM

Pay Rate:

• £17.87 per hour via Umbrella
• £13.77 per hour via Hays PAYE

Contract Length: 3 months +

The successful candidate must hold current SC clearance.

A leading provider of IT services and solutions is currently seeking a SC Cleared Desktop Support Engineer to join their expanding team at their offices in Milton Keynes.

This role requires working in a Security Cleared environment, so holding current SC clearance is essential.

The responsibilities include:

• Investigating and resolving incidents
• Fulfilling support requests
• Assisting with problem investigations
• Generating support documentation
• Providing technical coaching
• Ensuring adherence to standards and procedures
• Delivering technical support and service to clients

Ideal candidates will possess highly developed interpersonal skills, enabling effective engagement with customers and ensuring a positive customer experience. The ability to work well within a team and maintain enthusiasm and supportiveness in a pressurized environment is also essential.

If you are looking to advance your career with an industry leader, please apply to take your next step forward.

Note: Due to the urgency of this role, preference will be given to candidates already holding SC clearance. Candidates willing to undergo the clearance process will be considered, but SC clearance is a mandatory requirement.

To apply, please click "Apply now" with your most recent CV or call us at 0116 261 5005 for a confidential chat with one of our recruiters.