Desktop Liability Adjuster

Burton Recruitment; Lancashire; Hybrid; GBP 34,000 - 52,000; Full time

Job summary

Burton Recruitment is seeking a Desktop Liability Adjuster to manage a portfolio of EL and PL claims for an independent loss adjusting practice. This role offers flexible location and support for professional qualifications, with a clear route into field work.

You'll handle desktop casualty claims, investigate liability, assess reserves and liaise with insurers and solicitors. A strong claims background and a desire to advance in casualty adjusting are essential.

Qualifications

• Experience handling EL, PL or general liability claims.
• Knowledge of CPR, pre-action protocols and the Claims Portal.
• Strong written communication and report-writing skills.
• Well organised with ability to manage a busy caseload.
• Studying towards Cert CII, ACII or CILA, or keen to start.

Responsibilities

• Manage a desktop portfolio of EL, PL and Products claims, including personal injury and property damage.
• Investigate liability by phone and in writing, gathering evidence and statements.
• Assess policy cover and legal liability and set accurate reserves.
• Negotiate and settle claims within your authority.
• Produce clear, timely reports in line with client SLAs.
• Liaise with insurers, policyholders, brokers and claimant solicitors.

Skills

EL/PL claims experience

Claims Portal knowledge

Strong written communication

Organised / time management

Casualty claims grounding

Education

Cert CII / ACII / CILA in progress

Tools

Claims Portal

Job description

Our client, an independent loss adjusting practice, handles casualty claims end to end for insurers, MGAs, brokers and legal partners. As their Casualty team grows, they're looking for a Desktop Liability Adjuster to manage a portfolio of EL and PL claims.

This is a great role for a casualty claims handler who wants to move into adjusting, or a desktop adjuster looking for more variety and a clear route into field work. Location is flexible and full support is given towards professional qualifications.

Key Responsibilities

• Manage a desktop portfolio of EL, PL and Products claims, including personal injury and property damage
• Investigate liability by phone and in writing, gathering evidence and statements
• Assess policy cover and legal liability and set accurate reserves
• Negotiate and settle claims within your authority
• Produce clear, timely reports in line with client SLAs
• Liaise with insurers, policyholders, brokers and claimant solicitors

What We're Looking For

You’ll have a solid grounding in casualty claims and want to keep building your technical knowledge.

• Experience handling EL, PL or general liability claims at an insurer, TPA or loss adjuster
• Working knowledge of CPR, pre-action protocols and the Claims Portal
• Strong written communication and report writing
• Well organised and able to manage a busy caseload
• Studying towards Cert CII, ACII or CILA, or keen to start

If you’re ready to take your casualty career to the next level with a growing specialist practice, I’d love to hear from you.