Designer Collectibles Retail Associate - 1-Year FTC

Pop Mart Group; Newcastle upon Tyne; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Monthly appreciation gifts

Structured bonus scheme

Employee Assistance Programme (EAP)

Access to discount platform across VAs

Training and development programmes

Regular team events

Job summary

POP MART is hiring a Full Time Retail Assistant in Newcastle upon Tyne to join our in-person store team. You will deliver excellent customer service at the cash register and assist customers with product knowledge in a fast-paced retail environment.

The role requires flexibility for evenings, weekends, and holidays. A positive, proactive team player who communicates well will thrive in this role at POP MART’s UK store network.

Qualifications

• Fluent in professional English with clear written and spoken communication.
• Proactive with strong customer service skills to create a memorable shopping experience.
• Team-oriented and able to collaborate effectively with colleagues.

Responsibilities

• Provide exceptional customer service and resolve customer issues or complaints.
• Manage the cashier point’s daily opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

POP MART is hiring a Full Time Retail Assistant in Newcastle upon Tyne to join our in-person store team. You will deliver excellent customer service at the cash register and assist customers with product knowledge in a fast-paced retail environment.

The role requires flexibility for evenings, weekends, and holidays. A positive, proactive team player who communicates well will thrive in this role at POP MART’s UK store network.