Designate Manager (43069)

Holland Barrett; England; Presencial; GBP 35.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance (2x salary)

Product allowance

25% colleague discount

Cashback and retailer discounts

Wellhub membership

Cycle to Work scheme

Descripción de la vacante

Holland & Barrett in Colliers Wood is recruiting a Regional Support Lead on a permanent basis (38.75 hours per week) to back stores across the region and deliver exceptional customer experiences with strong commercial results.

You will coach colleagues, complete the Qualified to Advise training for trusted health and wellness guidance, and drive stock accuracy, merchandising and promotions. A clear pathway to a Store Manager role is provided.

Formación

• Experience leading teams in a retail or hospitality environment.
• Strong communication and relationship-building skills.
• Commercial awareness and confidence using insight to improve store performance.
• Adaptability, organisation and willingness to travel across the region to support different stores.
• A passion for health and wellness with curiosity to learn and develop expertise.

Responsabilidades

• Support stores across the region, leading by example to deliver exceptional customer experiences and strong commercial results.
• Coach and develop colleagues, helping teams build confidence, capability and product knowledge.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive operational excellence by supporting stock accuracy, compliance, visual merchandising and promotional activity.
• Work collaboratively with Store Managers and the Regional Manager to improve performance and share best practice across the region.
• Build the skills, knowledge and experience needed to step confidently into a permanent Store Manager role.

Conocimientos

Team leadership

Customer service

Retail operations

Communication

Travel willingness

Descripción del empleo

Colliers Wood (supporting stores across the region)Permanent | 38.75 hours per week Salary: Up to £39,200 per annum (depending on experience)

What you’ll be doing

• Support stores across the region, leading by example to deliver exceptional customer experiences and strong commercial results.
• Coach and develop colleagues, helping teams build confidence, capability and product knowledge.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive operational excellence by supporting stock accuracy, compliance, visual merchandising and promotional activity.
• Work collaboratively with Store Managers and the Regional Manager to improve performance and share best practice across the region.
• Build the skills, knowledge and experience needed to step confidently into a permanent Store Manager role.

What you’ll bring

• Experience leading teams in a retail or hospitality environment, with a passion for developing others.
• Strong communication and relationship-building skills, with the ability to inspire and motivate teams.
• Commercial awareness and confidence using insight to improve store performance.
• Adaptability, organisation and a willingness to travel across your region to support different stores.
• A passion for health and wellness, with curiosity to keep learning and developing your expertise.

Benefits

• 28 days' holiday, including bank holidays.
• Holiday purchase scheme.
• 24/7 Virtual GP access.
• Annual free at-home health testing kit (after 6 months' service).
• Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support.
• Workplace pension (auto-enrolment applies).
• Life assurance (2x salary, after 6 months' service).
• £50 colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount in store and online.
• Access to cashback and discounts from a wide range of retailers.
• Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps.
• Cycle to Work scheme.

Please note that vacancies may close early if we receive a high volume of applications.

About Holland & Barrett

For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.

Inclusion & accessibility statement

At Holland & Barrett, we believe diverse perspectives make us stronger. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.

We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.