Designate General Manager — Lead Guest Experience & Growth

The Big Table Group; England; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Apprenticeship funding

Wellbeing program

Salary sacrifice

Wages on demand

Gym discounts

Team events

Job summary

Bella Italia is seeking a Designate General Manager to lead from the front, delivering exceptional guest experiences and representing the restaurant across the brand. You will drive performance, inspire your team, and ensure safety and compliance in a fast-paced environment.

As a key leader, you will collaborate with brand leadership to achieve commercial goals while fostering a welcoming, inclusive culture where staff can grow and guests feel valued.

Qualifications

• Proven leadership of hospitality teams.
• Track record of delivering guest experiences.
• Experience running high-energy restaurants.
• Knowledge of safety and compliance.
• Strong commercial acumen.

Responsibilities

• Lead restaurant operations and guest experience.
• Drive performance and meet brand goals.
• Develop and mentor team members.
• Ensure safety, quality, and regulatory compliance.
• Collaborate with brand leadership and stakeholders.

Skills

Hospitality leadership

Guest experience focus

Team development

Safety & compliance

Commercial awareness

Tools

POS systems

Operations software

Job description

Bella Italia is seeking a Designate General Manager to lead from the front, delivering exceptional guest experiences and representing the restaurant across the brand. You will drive performance, inspire your team, and ensure safety and compliance in a fast-paced environment.

As a key leader, you will collaborate with brand leadership to achieve commercial goals while fostering a welcoming, inclusive culture where staff can grow and guests feel valued.