designate general manager

wagamama; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a leading UK restaurant as a General Manager, responsible for leading a dynamic team to deliver exceptional guest experiences. This role offers competitive bonuses, a supportive training program, and numerous benefits aimed at professional and personal development within a diverse and inclusive environment.

Benefits

Up to £8,000 a year bonus opportunity

Private medical insurance + pension scheme

Dedicated 6-week training programme

£14 - £25 of free food allowance on every shift

50% discount at Wagamama + 30% off all other TRG brands with family and friends

Internal progression opportunities | Fully funded apprenticeship programmes

28 days holiday

Kintsugi wellness access to counsellors, cycle to work scheme, discounted gym

Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents

Financial wellbeing support: access to salary-repaid loans

Qualifications

• Experienced hospitality general manager with strong leadership skills.
• Ability to manage financial performance and budgets.
• Strong communicator engaged with team members.

Responsibilities

• Drive sales and inspire team to exceed guest expectations.
• Develop and grow team to ensure engagement and results.
• Manage financial performance and react to changing demands.

Skills

Leadership

Communication

Problem Solving

Team Development

Financial Management

Job description

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General Manager at Wagamama

As a general manager at Wagamama, you’ll be leading a restaurant team in the Wagamama way, living and breathing our people promise, values, and embodying core leadership behaviours. You’ll be responsible for:

1. Driving sales
2. Inspiring your team to deliver a great guest experience, striving to exceed expectations
3. Developing and growing your team, ensuring they are engaged, motivated, and delivering results

Benefits include:

• Up to £8,000 a year bonus opportunity
• Private medical insurance + pension scheme
• Dedicated 6-week training programme
• £14 - £25 of free food allowance on every shift
• 50% discount at Wagamama + 30% off all other TRG brands with family and friends
• Internal progression opportunities | Fully funded apprenticeship programmes to support your growth
• 28 days holiday
• Kintsugi wellness: access to counsellors, cycle to work scheme, discounted gym + leisure
• Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support: access to salary-repaid loans for urgent financial needs

What we look for

• An experienced hospitality general manager capable of leading a restaurant team with positive behaviour and actions, driving performance in a fast-paced, complex environment
• A strong communicator who engages in real conversations with consideration and care, ensuring your team feels heard and supported
• Experience in understanding and managing the financial performance of a restaurant, including budget management and identifying opportunities
• Comfortable managing team labour and reacting to changing demands
• A passionate leader experienced in team performance and development
• Someone who cares about creating an inclusive environment where the team feels respected and belonging
• A forward-thinking problem solver, able to make quick decisions
• An inspiring leader who engages their team to nourish and flourish in their roles and careers

The Wagamama Way

Kaizen, meaning ‘good change,’ is at the core of our philosophy. It influences every dish we create and encourages us to find better ways in all we do—our food, our thinking, our work. It has to be fresh. We are committed to championing change in our communities and the planet.

With three decades of acting differently, we celebrate diversity and appreciate personality over perfection. We welcome everyone and their unique stories. We promise to support you, build trust, and create safe spaces for real conversations with open hearts and minds.

All we ask is for you to dish up what makes you different.