Designate General Manager

Bella Italia; Ellesmere Port; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

Tronc

Discounts for food & drinks

Job summary

Bella Italia is seeking a General Manager in the North West to lead restaurant operations with a guest-first mindset. You’ll drive performance, engage teams, ensure safety and compliance, and be the face of the brand in your venue.

You’ll work closely with the Operations Manager, inspire your team, deliver exceptional guest experiences, and contribute to a supportive, high-energy hospitality environment. Competitive pay, quarterly bonus, and staff perks await.

Qualifications

• Experience leading hospitality teams
• Strong guest-service focus
• Ability to manage operations and safety compliance

Responsibilities

• Lead from the front delivering exceptional guest experiences and be the face of the restaurant.
• Drive performance to exceed brand and restaurant goals.
• Collaborate with the Operations Manager and North West teams to support staff and deliver strong results.
• Inspire and develop your team to create a fun, motivating environment while nurturing talent.
• Ensure safety and compliance to keep the restaurant running smoothly and legally.
• Be commercially aware and understand how decisions impact the business.

Job description

At Bella Italia, we believe that the best moments in life
are spent with loved ones—sharing food, friendship, and laughter around the
Italian table. If you’re a passionate leader who loves hospitality and thrives in a high-energy environment, this is the role for you!

Come and be part of our family as a General Manager.

Why Bella?

We know that happy teams create amazing guest experiences,
so we offer:

• Competitive Pay & Benefits – 45-hour
  contract ,quarterly bonus and an opportunity to earn Tronc
• Amazing Discounts – 50% off food and drink
  across all Big Table Group brands and 25% for friends & family.
• Career Development – Fully funded
  apprenticeships in Operations Management (Level 5).
• Salary Sacrifice Scheme – Make the most of tax-efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits.
• Wellbeing & Support – Employee Assistant Program includes a
  24/7 virtual GP, mental health support, healthcare cash plan, dental plan, a
  second medical opinion service, and more.
• Perks & Rewards – Access to wages before
  payday, discounted gym memberships, and savings on theme parks, shopping, and more!
• Team Competitions & Events – Win a trip to Italy, team parties, and even a chance to win e-points to spend on your favourite retailers.

What You’ll Do as a General Manager

• Lead from the front delivering exceptional guest
  experiences and being the face of the restaurant.
• Drive performance achieving and exceeding brand
  and restaurant goals.
• Working closely with Operations Manager and restaurant teams across the North West to support our people, strengthen our teams, and deliver great results.
• Inspire
  & develop your team creating a fun, motivating environment while nurturing
  internal talent.
• Ensure safety & compliance keeping the
  restaurant running smoothly and legally.
• Be commercially aware understanding how every decision impacts the wider business.

Who We’re Looking For:

If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us.

At Bella Italia, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you, your energy, experience, personality, and leadership style.

What’s the process?

Application → CV review → friendly phone chat → first‑stage interview → second‑stage interview → offer and onboarding

At Bella Italia, we don’t just look for experience – we look for people with a genuine love for hospitality who care about their teams and our guests. If that sounds like you, we’d love to welcome you to the family.

Join the Bella Italia family today and work somewhere awesome! Don’t just take our word for it we’re proud to be named in The Sunday Times Best Places to Work 2026.