Designate Centre Manager

Halfords; Greater London; On-site; GBP 35,000 - 40,000; Full time

Job summary

Join a leading automotive service provider as a Designate Centre Manager, where your leadership will shape team performance and customer satisfaction. In this dynamic role, you'll support local centres, ensuring they deliver exceptional service while motivating your team to adapt and thrive in a fast-paced environment. With a focus on career progression, you'll have access to comprehensive training and development opportunities. Enjoy a competitive salary, uncapped bonus potential, and a range of benefits that enhance your work-life balance. Be part of a forward-thinking company committed to excellence and customer care, where your contributions will make a real difference.

Benefits

Average uncapped bonus of £10,800

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Financial planning support via Wagestream

GP Access, 24/7

Join the Share save scheme

Health Cash Plan

Qualifications

• Strong leadership and team management skills in the automotive industry.
• Experience in delivering high customer satisfaction and managing P&L.

Responsibilities

• Support and lead in-centre teams, ensuring motivation and engagement.
• Drive a culture of excellent customer experience and compliance.

Skills

Leadership skills

Customer satisfaction

Team management

Financial acumen

Health and Safety compliance

Sales management

Communication skills

IT proficiency

Time management

Driving licence

Job description

Apply now Job no: 554051
Work type: Full time
Site: Hertfordshire
Categories: Autocentre Management
Location: Hertfordshire
Salary: £35,000 - £40,000 per annum + bonus
Business Area: Autocentres

Brilliant at leading a team?

Join the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

A newly created role within our Autocentre business, our Designate centre managers will be a vital support to our management team. As a Designate centre manager, you will be supporting local centres within the area within a reasonable travel time and leading the in-centre teams with support, encouragement, and motivation. No two days are the same so you will need to be open to change, adaptable, and ensure that the team are on board and motivated to constantly move forwards with the everchanging environment that adapts to meet our customers’ needs and demands. This experience will set you up to successfully run your own allocated centre when an appropriate vacancy arises.

Our customers are at the heart of everything we do, you will be there to support and engage the team to drive a culture that is professional and ensures that the customer’s journey delivers a fantastic customer experience, helping the team to focus on achieving amazing results and building your centres reputation for excellence. We expect nothing but the best to be delivered in terms of service and meeting demand, whilst delivering centres that are not just great for our customers in terms of commercial excellence, but safe and compliant.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

Benefits Include:

• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.
• Structured 12 week induction into our business
• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Strong financial acumen with experience of managing P&L and optimizing profit
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.