Design Technician

TN United Kingdom; Sheffield; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Design Technician to join their Masonry sales team in Sheffield. This role involves building relationships with customers, providing technical support, and driving solution selling through design collaboration. You will work on diverse projects, from small extensions to large-scale developments, ensuring customer satisfaction and repeat business. The company offers a dynamic environment focused on sustainability and innovation, where your contributions will directly impact the construction industry. If you're enthusiastic and eager to grow, this opportunity is perfect for you.

Benefits

Generous total rewards package

Professional development opportunities

Diverse and inclusive culture

Flexible work environment

Qualifications

• GCSE or equivalent in Maths and English grades A-C required.
• Experience in construction or manufacturing is ideal.

Responsibilities

• Provide technical support and advice on product use.
• Review construction drawings and liaise with design teams.
• Identify opportunities for product improvement.

Skills

Technical Drawing Interpretation

Customer Relationship Management

Microsoft Office

Dynamics CRM

Communication Skills

Problem Solving

Education

GCSE in Maths

GCSE in English

Job description

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Leviat unites the expertise, skills and resources of CRH’s construction accessories companies in a single global organisation.

We imagine, model and make engineered products and innovative construction solutions for a dynamic industry. We support ambitious construction partners to build better, safer, stronger and faster, and help turn awe-inspiring architectural visions into reality. By combining our strengths, we are more agile and responsive to evolving customer needs. From the build of new schools, hospitals, homes and critical infrastructure, to the repair and maintenance of heritage structures, our engineering skills and product technology are making a difference around the world.

Our engineers provide technical design assistance at every stage of a project, from initial planning to installation and beyond. Our technical support services range from simple product selection through to the development of a fully customised project-specific design solution. Our digital engineering tools include industry-leading calculation and design software and Building Information Modelling objects.

Helping to develop a more sustainable built environment is one of the biggest contributions Leviat makes to the communities in which we operate.

About the role

We are currently looking for an ambitious and enthusiasticDesign Technicianto join our existing UK Masonry sales team based in Sheffield, UK

The role is responsible for building & maintaining relationships with customers to make sales and increase profitability. In addition, it is also responsible for encouraging repeat purchases and brand loyalty by adding value to transactions, providing the right solutions alongside excellent customer service.

Main responsibilities

This role is to offer detailed technical support and advice on the use of the company’s products and accessories to customers and colleagues. You will actively drive our solution selling ethos through value added design collaboration and providing elevated levels of customer experience. Projects are from across the UK and Ireland; varied from small house extensions to multi-million £GBP high-rise developments for specifiers (Architects and Engineers) and purchases (Building Contractors, Distributors and Merchants).

• Producing safe, practical, and cost-effective solutions to design problems posed by both specifiers and purchasing customers.
• Reviewing Architects’ and Engineers’ construction drawings, bills of quantities, and other documentation received from customers to identify the products they require, liaising with them and their design team as necessary to clarify details and/or request information.
• Carrying out designs to determine correct product specifications and communicating any details, mark-ups, assumptions, etc. to the customer; as well as passing this information on to our commercial team to produce a quotation.
• Identifying opportunities for new products and the improvement of existing products to reduce costs, improve, or meet new requirements.
• Full training on our products and design tools will be provided.

To be successful in this role you'll need:

• GCSE (or equivalent) in Maths and English grades A-C
• To be an enthusiastic person with a can do attitude able to work on own initiative.
• To be methodical, organised with ability to prioritise.
• To be computer literate (Particularly Microsoft Office and Dynamics CRM)
• To possess a good attention to detail and to be accurate.
• To be able to manage and respond to multiple issues at once whilst meeting deadlines
• Excellent verbal and written communication skills
• Ideally experience of working in a construction or manufacturing business.
• A proven track record of account management and converting quotes to orders.
• To be able to read and understand technical drawings.
  

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WORKING AT CRH

As a multinational and multicultural organization, CRH recognizes that our diverse and talented global workforce is critical to sustaining competitive advantage and long-term success. At CRH we want to challenge all of our employees to reach their full potential and play their part in the success of our business. We place a strong focus on developing and empowering our employees to help ensure that we have the talent and capabilities we need now and in the future. We also strive to provide an attractive, rewarding and stimulating modern work environment that will engage and inspire our employees to meet the ever evolving standards and expectations of our customers.

COMPENSATION

We offer an international workplace with a lot of opportunities, freedom and flexibility. As such, self – starters who enjoy working in a challenging environment and who can play a role in shaping our future are encouraged to join CRH. We take care of our employees and therefore offer a generous total rewards package, a diverse and inclusive culture and professional development opportunities.