Design & Records Trainer

BUUK Infrastructure; Bury St Edmunds; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company pension

Holiday allowance

Maternity pay

Referral bonus

Hybrid working

Career development

Job summary

BUUK Infrastructure is seeking a Design & Records Trainer to equip staff with knowledge, practical skills and motivation to carry out work-related tasks. You will train the Design & Records Office staff and support the Training Manager with long-term development of employees' skills.

The role provides design and technical support across the business and its partners, involvement in e-learning, training materials, audits, and confidential handling of records; hybrid working and excellent

Qualifications

• Recognised training qualification such as TQUK Level 3 or equivalent.
• Experience in developing training materials to QCF Level 3 Education and Training standard.
• Understanding of current Legislation, Technical Standards & Specifications relevant to multi-utility systems.

Responsibilities

• Develop training programmes and assist in expanding existing training and development.
• Create and deliver training materials, including e-learning where relevant.
• Monitor trainee progress through questionnaires and discussions with the Development & Standards Manager.
• Maintain confidentiality of training records and ensure secure data handling.
• Assist testing new design systems and their rollout to the design staff.
• Collaborate with team leaders to address training problems and deliver group sessions.

Skills

IT literacy

Highly organised

Deadline management

Attention to detail

Communication skills

Multitasking

Calm under pressure

Verbal and written

Education

TQUK Level 3 or equivalent

Tools

MS Word

Excel

PowerPoint

Job description

To equip staff with the knowledge, practical skills, and motivation to carry out work-related tasks. To deliver training to the Design & Records Office Staff and to assist the Design & Records Training Manager with the ongoing, long term improvement of employees' skills, enabling them to fulfil their potential within the department. The Design & Records Trainer will provide multi utility design and technical support to the business and its partners.

Your key responsibilities are

• Development Programmes.
• Assisting the Design & Records Development & Standards Manager with the design and expanding of the existing training and development program based on the needs of the Design Team and individuals, through job analysis and regular consultation with the Design Management Team.
• Assisting the Design & Records Development & Standards Manager with managing and delivering the training and development program and devising a training strategy for the Design Office.
• Understand e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages.
• Assisting with the creation of training materials for in-house courses.
• Amending and revising programs as necessary, to adapt to changes occurring in the work environment, changes in process and regulations as advised by the Design management team, and through continued evaluation of the training and development programs.
• Performance Tracking.
• Monitoring and reviewing the progress of trainees through questionnaires and discussions with the Design & Records Development & Standards Manager.
• Ensuring that all the training requirements and development of individuals is confidential and only to be discussed with the Team Leader, Design Manager and/or Design & Records Development & Standards Manager.
• That all records are kept secure and maintained in accordance with business process.
• Undertake audits as determined by business need and collate data and reports in-line with current business requirements.
• Systems Development.
• Assisting the Design & Records Development & Standards Manager on testing new design systems and their roll out to the design staff.
• Assist in identifying the development and use of system/databases to manage customer requirements to facilitate all aspects of training.
• Collaborative Working.
• Helping Team Leaders and the Design Management Team solve specific training problems, either on a one-to-one basis or in groups.
• Working in a team to produce programs that are satisfactory to all relevant parties in the Design Office, such as line managers and senior managers.
• Maintaining a professional attitude.
• To undertake other administrative tasks as reasonably requested by the Design & Records Development & Standards Manager.

Recognised training qualification, such as TQUK Level 3 or equivalent.

Experience/Knowledge

• Have experience in developing training materials to QCF Level 3 Education and Training standard.
• Have a working knowledge of current Legislation, Technical Standards & Specifications, Codes of Practice and Recommendations, relating to the design of Multi Utility Systems and the requirements for the technical records.
• Be aware of the safe design and operational management in the flow of gas and water and the transmission of electricity as identified in Company procedures.
• As well as the safe design and operation of fibre networks.
• Be capable of preparing Company procedures to reflect legislative and industry practices.

Abilities/Skills

• IT literacy with proficiency in MS Word, Excel, and PowerPoint.
• Highly organised.
• Ability to manage workload and ensure deadlines are met.
• Resilient.
• Attention to detail.
• Ability to multi-task.
• Remains calm under pressure.
• Excellent communication skills- verbal, written and numerate.

Desirable

• Be qualified as an Engineering Technician registered with an appropriate engineering institution or working towards registration, and have maintained a competence portfolio of own skills, training, and experience.
• The incumbent should have general knowledge of utility networks.
• Use of GTC Portals and CAD experience.
• GIS Knowledge.

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure.

GTC, part of the BUUK Infrastructure Group, are looking for Design & Records Trainer who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service".

Purpose of this role, Cost of living annual pay review.

Benefits

• Company pension contributions up to 10% if employees contribute 5%.
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
• Enhanced maternity, paternity and adoption pay.
• To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
• Hybrid working for eligible roles.
• Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

#GTC

What's the best thing about BUUK? We asked our people. From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK. We all matter. Find out about our supportive culture. Hear how our shared sense of mutual respect and belonging underpins out culture and supports us all.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role

The BUUK Group operates with preferred suppliers for recruitment agencies which are reviewed periodically. We do not accept unsolicited speculative CVs from recruitment agencies. Receipt of unsolicited CVs does not imply an introduction to the BUUK Group; therefore, no ownership of such candidates will be given. If recruitment agencies submit unsolicited speculative CVs, we retain the right to contact, pursue and hire these candidates directly and consider them for current or future vacancies without any financial obligation to the recruitment agency in question. This will also apply to any CVs sent directly to line managers. Should you wish to be considered as a preferred supplier, please email [e-mail] to enquire. All terms will only be agreed by the Resourcing Team at BUUK.