Design & Implementation Lead - Director

Addition; Greater London; On-site; GBP 175,000 - 240,000; Full time

Job summary

Addition partners with a leading organisation to appoint an experienced Design & Implementation Lead at Director level on a contract basis. This senior leadership role oversees the design, implementation and adoption of a major operating model transformation, translating capabilities into actionable journeys, standards and escalation routes.

You will own implementation and change readiness, working across multiple stakeholder groups to embed sustainable change within frontline environments and

Qualifications

• 15+ years’ experience in operating model implementation, transformation and sustainable change.
• Prosci certification or equivalent change leadership qualification.
• Extensive experience leading complex change and implementation programmes.
• Strong stakeholder management and influencing abilities.
• Experience with multi-agency stakeholders and public-sector environments (police, justice).

Responsibilities

• Leading the design and implementation of new operating model capabilities.
• Translating agreed capabilities into clear and implementable end-to-end journeys.
• Defining standards, hand-offs, responsibilities and escalation routes.
• Leading change readiness planning for frontline adoption.
• Engaging with senior stakeholders across organisations and agencies.
• Ensuring processes are practical, sustainable and embedded.
• Identifying risks, dependencies and barriers to adoption.
• Providing strategic direction with oversight of delivery.
• Facilitating alignment across complex stakeholder groups.
• Championing sustainable change and continuous improvement.

Skills

Operating model implementation

Change management

Stakeholder management

Public-sector transformation

Leadership at Director level

Prosci certification

Cross-agency collaboration

Strategic capability mapping

Risk and dependency management

Job description

We’re partnering with a leading organisation to appoint an experienced Design & Implementation Lead at Director level on a contract basis.

This is a senior leadership opportunity for an experienced change and operating model professional to lead the implementation of a complex transformation programme, translating agreed capabilities into practical journeys, standards, hand-offs and escalation routes.

You’ll take ownership of implementation and change readiness, working across multiple stakeholder groups to ensure new ways of working can be successfully adopted and embedded within frontline environments.

The Opportunity

As Design & Implementation Lead, you’ll provide strategic leadership across the design, implementation and adoption of a significant operating model transformation.

You’ll translate strategic objectives and agreed capabilities into clear, implementable ways of working, ensuring processes, responsibilities and escalation routes are well defined and ready for operational adoption.

This is a highly influential role requiring someone who can operate confidently at senior level while maintaining a strong understanding of the practical realities of implementing sustainable change across complex, multi-agency environments.

Key Responsibilities

You’ll play a leading role in delivering successful transformation by:

• Leading the design and implementation of new operating model capabilities.
• Translating agreed capabilities into clear and implementable end-to-end journeys.
• Defining standards, hand-offs, responsibilities and escalation routes.
• Leading change management and readiness planning to support successful frontline adoption.
• Working closely with senior stakeholders across multiple organisations and agencies.
• Ensuring new processes and ways of working are practical, sustainable and effectively embedded.
• Identifying implementation risks, dependencies and barriers to adoption.
• Developing appropriate interventions to address operational and organisational challenges.
• Providing strategic direction while maintaining oversight of practical delivery.
• Facilitating alignment across complex stakeholder groups and competing priorities.
• Championing sustainable change and continuous improvement throughout implementation.

About You

You’ll be an accomplished change and operating model leader with significant experience delivering complex transformation and successfully embedding new ways of working.

You will also have:

• 15+ years’ experience in operating model implementation, transformation and sustainable change.
• Prosci certification or an equivalent change management/change leadership qualification.
• Extensive experience leading complex change and implementation programmes.
• Proven experience translating strategic capabilities into practical operating models and processes.
• Strong change readiness, adoption and implementation expertise.
• Experience working with multi-agency stakeholders.
• Experience within police, justice or similarly complex public-sector environments.
• Excellent senior stakeholder management and influencing skills.
• Strong leadership capabilities with the confidence to operate at Director level.
• The ability to navigate complex organisational environments and competing stakeholder priorities.
• A strong track record of delivering sustainable change within frontline or operational settings.

Why Apply?

This is an excellent opportunity to take a senior leadership role within a complex and high-impact transformation programme, shaping how new capabilities are implemented and adopted across frontline environments.

In return, you’ll benefit from:

• Senior Director-level contract opportunity.
• A highly influential role within a significant transformation programme.
• The opportunity to work across complex, multi-agency stakeholder environments.
• Genuine ownership of operating model implementation, change readiness and adoption.
• The opportunity to shape sustainable new ways of working with meaningful operational impact.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.