Design and Sales Customer Consultant

Kairos Group; Southampton; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Full paid training

Ongoing training and support

Bonuses and incentives

Annual fully paid holiday abroad

Free on-site parking

Career progression opportunities

Potential to significantly increase e​

Job summary

First Home Improvements is a growing home improvement company seeking enthusiastic Sales & Design Consultants to visit customers in their homes, understand requirements, and help bring ideas to life. You will present product ranges, discuss design options and provide detailed quotations, including finance choices, guiding customers through from consultation to purchase.

No previous sales or design experience is required.

Qualifications

• No previous sales or design experience required.
• Willing to travel to customer appointments.
• Strong interpersonal and listening skills.

Responsibilities

• Visiting customers at pre-arranged appointments.
• Discussing requirements and understanding customer goals.
• Presenting product ranges, styles, colours and design options.
• Helping customers create design solutions for their home.
• Providing detailed quotations for products and services.
• Explaining finance and payment options clearly.
• Guiding customers from consultation to purchase.
• Building excellent relationships and delivering friendly service.
• Representing First Home Improvements and maintaining high company standards.

Skills

Customer service

Communication skills

Professional appearance

Self-motivated

Time management

Job description

As a Sales & Design Consultant, you'll visit customers in their homes who have already expressed an interest in our products and requested a quotation. You'll spend time understanding what the customer is looking for, discussing their requirements and helping them bring their ideas to life.

Your role will include:

• Visiting customers at pre-arranged appointments.
• Discussing their requirements and understanding what they are looking to achieve.
• Presenting our range of products, styles, colours and design options.
• Helping customers create a solution that suits their home and individual preferences.
• Providing detailed quotations for our products and services.
• Explaining available finance and payment options clearly and professionally.
• Guiding customers through the process from initial consultation through to purchase.
• Building excellent relationships with customers and delivering a professional, friendly service.
• Representing First Home Improvements and maintaining the high standards of our company.

First Home Improvements is a highly successful and established home improvement company, and we're looking for enthusiastic, friendly and motivated people to join our growing team as Sales & Design Consultants.

This is a fantastic opportunity for someone who enjoys meeting people, has a natural eye for design and wants to build a rewarding career with a successful company.

No previous sales or design experience is required. We provide full, paid training to give you everything you need to become confident in the role. You'll receive ongoing support and guidance from an experienced team throughout your career., We're more interested in personality, attitude and potential than previous experience.

You'll ideally be:

• Friendly, approachable and confident.
• A natural people person who enjoys meeting and talking to customers.
• Interested in design, homes and helping people make decisions.
• Self-motivated and keen to achieve.
• Professional and well presented.
• Reliable, organised and able to manage your own appointments.
• Enthusiastic and willing to learn.

A full UK driving licence is essential, as the role involves travelling to customer appointments.

Starting salary from £40,000 per year (performance-related pay).

Benefits:

• Full paid training - no previous experience required.
• Ongoing training, coaching and support.
• Bonuses and incentives throughout the year.
• Opportunity to win an annual fully paid holiday abroad.
• Free on-site parking.
• Excellent opportunities for career progression.
• The opportunity to significantly increase your earnings through performance.
• The chance to build a long-term career with a successful and expanding home improvement company.

Ready to Start Your Next Career?

If you're friendly, ambitious and enjoy working with people, this could be the perfect opportunity to take your career in a new direction.

You bring the personality and enthusiasm - we'll provide the training and support to help you succeed.