Deputy to the Practice Manager

NHS; Hereford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une recherche est en cours pour un Deputy Practice Manager dans une pratique occupée à Hereford, offrant un salaire compétitif entre £13 et £16 de l'heure. Le candidat idéal devrait être un communicateur efficace avec une solide expérience en gestion, capable de travailler de manière autonome et en équipe.

Qualifications

• Précédente expérience au sein du NHS souhaitée.
• Connaissance ou qualification en terminologie médicale.
• Compréhension des politiques NHS nécessaire.

Responsibilities

• Gérer le personnel et les problèmes de personnel au quotidien.
• Produire les rapports et gérer les dossiers des patients.
• Planifier et organiser les remplacements de l'équipe clinique.

Skills

Excellent communicator

Strong negotiator

Ability to handle difficult situations

Self-motivated

Teamwork

Education

GCSE Grade A-C or equivalent in Maths and English

Tools

Microsoft Office

Outlook

Job description

Are you an experienced administrator or manager, looking for a new challenge?

We are seeking a full-time Deputy Practice Manager to join our team.

You will work alongside the Practice Manager, learning from her and also carrying out your own responsibilities.

Over time and with training, your role will be to deputise for the current Manager in her absence. Full training will be provided.

You will need to be an excellent communicator, have a proven track record of managing people in the workplace, able to handle difficult situations, and be a strong negotiator. You should be self-motivated, disciplined, and capable of working independently as well as part of a team. A strong work ethic and a love of people are essential for this role.

Main duties of the job

To work alongside the Practice Manager and learn her role to fully cover in her absence. This will involve responsibilities such as dealing with HR issues daily, covering for other team members when needed (once trained), managing maintenance issues with our admin team maintenance lead, ensuring the buildings operate smoothly, and addressing various problems as they arise.

You will be expected to cover roles within the admin and reception teams, providing opportunities to learn various roles within the team over time.

Your own designated roles will include payroll and finance administration, planning rotas for the clinical team and arranging cover, producing reports, and managing patient records. These responsibilities will be tailored to your strengths.

About us

Cantilupe Surgery is a busy city centre practice serving 12,660 patients in central Hereford.

We have a large reception and admin team supported by the Practice Manager, Practice Nurses, Healthcare Assistants, and Nurse Practitioners.

Our GP team includes three Partners, five Salaried GPs, a GP Registrar, and a Nurse Lead.

Job responsibilities

-To work alongside the Practice Manager and learn her role to fully cover in her absence. This involves managing staffing issues daily, covering for team members when needed (once trained), handling maintenance issues with our admin team maintenance lead, ensuring smooth building operations, and resolving various problems as they arise.

Own roles may include:

• Monthly payroll and related tasks
• Processing patient reports and copies of notes
• Cover for finance admin in her absence
• Producing GP and ANP rotas, arranging locum cover, and uploading rotas to the clinical system
• Managing staff training and holiday rotas via internal systems
• Assisting the Practice Manager with CQC protocols and requirements

You will be supported by a large team with defined roles, but in the Practice Manager's absence, you will be expected to lead on matters requiring attention.

Please see the full job description for more information.

Person Specification

Qualifications

• GCSE Grade A-C or equivalent in Maths and English
• Good IT skills, including Microsoft Office and Outlook
• Previous NHS experience
• Ability to work at pace and prioritize tasks
• Leadership experience
• Knowledge or qualification in Medical Terminology
• Understanding of NHS policies

Disclosure and Barring Service Check

This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS check will be required to screen for any criminal convictions.

Salary range: £13 - £16 per hour, depending on experience.