Deputy Team Manager

London Borough of Hounslow; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

London Borough of Hounslow is advertising a Deputy Team Manager in Adult Locality Mental Health Team. The role focuses on providing care and support to residents and carers, conducting social care assessments and ensuring outcomes place residents at the centre of services.

The post requires social work qualifications (CQSW, DIPSW, BA in Social Work or equivalent), enhanced DBS, and experience in social care settings with supervisory or management responsibilities.

Qualifications

• Strong knowledge of social care legislation, safeguarding and related frameworks.
• Experience in statutory mental health services and applying social work theory to practice.
• Commitment to person-centred, trauma-informed, strengths-based approaches.
• Knowledge of Recovery-focused approaches in mental health services.
• Experience with performance data, digital systems and quality improvement.

Responsibilities

• Provide care and support to residents and carers and undertake Social Care Assessments.
• Identify needs and desired outcomes placing residents at the centre of interventions.
• Protect rights and promote the interests of residents to keep them safe.
• Work within policies and procedures including Care Act 2014 and Mental Capacity Act.
• Develop, implement and review care plans and risk assessments that are person-centred.

Education

Social Work qualification

Job description

Job details

Package Permanent, Full time, 36 hours per week.

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About our Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

If you join us, you’ll have access to a range of employee benefits. Read more about these here.

We are excited to advertise for 1 Deputy Team Manager Position, to join our committed and highly valued staff team.

The main role is to provide Care and support to Hounslow residents and carers and undertake Social Care Assessments and to identify their needs and desired outcomes which places the resident at the centre of all interventions and giving them choice and control over the delivery of services.

To protect the rights and promote the interests of Hounslow residents and their carers to ensure they are kept safe, in line with the Council’s and Pan London Safeguarding Policy including contributing to the gathering information under supervision.

To follow practices that comply with policies and procedures set by the Department and Unit, including standards and requirements set by the Care Act 2014, Mental Capacity Act, Pan London Safeguarding Procedures and other legal statutes as is appropriate.

To work as part of a team to provide a high standard of care that meets the needs of Adult with mental health issues or diagnosis. To work within a framework which safeguards and promotes their well-being.

To follow an assessment framework that encompasses implementation of a care planning and risk assessment structure, which will consider all the physical, psychological, emotional, mental and behavioural health needs of the client to support their independence in the community.

About The Team You’ll Be Working In

The Adult Locality Mental Health Team (ALMHT) is committed to supporting adults with mental health needs to overcome their difficulties and aid their journey of recovery, where possible. The ALMHT recognises that adults with mental health needs face discrimination in their day to day lives and seek to understand the personal experiences of residents to understand their struggles and offer the right support at the right time. This includes recognition of adults with mental health needs from other excluded groups such as LGBTQIA+, Black and Minority Ethnic Groups and those with physical and/or sensory needs. ALMHT uses a Strength Based Approach and looks at what a person ‘can do’ rather than what they ‘cannot do’, focusing upon what outcomes the resident wants to achieve.

The Adult Locality Mental Health Team (ALMHT), supports adults with mental health needs, focusing on recovery and overcoming difficulties. They address discrimination and use Strength-Base Approach to emphasise individuals’ abilities and goals. ALMHT collaborates with health services and community support to maintain mental wellness and prevent the need for formal social care. They also work with West London Mental Health

Trust and North-west London Integrated Care Board- Hounslow for timely discharges and referrals

Our core mission is to respect adults’ rights, empower them to manage their mental health, maintain stability, and enhance their quality of life and independence.

About You

• Knowledge in understanding the care of people suffering with mental illness, the Care Act, Mental Capacity Act 2005, Safeguarding adults and its processes.
• Ability to undertake responsibility for ensuring departmental policies and statutory regulations are observed. To work within the Department's safeguarding policy with the sole aim that the safeguarding and protection of vulnerable adults.
• The ability to record, report and disseminate significant information to the relevant professionals within the department and other professionals as appropriate to ensure the safeguarding and well-being of the vulnerable adult in our service. Ability to write clear and concise reports and communicate effectively with colleagues, partner agencies and other professionals.
• Ability to undertake key working responsibilities and have knowledge in devising, implementing & reviewing care plans / training programmes, evidencing outcomes, completing risk assessments that are person centred with regard to adults skills and abilities with a focus to maximise life opportunities and independence.
• At all times respect the confidentiality and the dignity of the client and others.

Knowledge and Experience:

• Strong knowledge of social care legislation, safeguarding, Mental Capacity Act, Care Act 2014, all relevant legal framework and emerging legal developments.
• Excellent experience within statutory mental health services and applying social work theory to practice.
• Knowledge of recovery-focused approaches within mental health services.
• Commitment to person-centred, trauma-informed and strengths-based approaches that promote recovery, independence, choice, and positive risk-taking.
• Good knowledge of Social Work England standards, equality, diversity, and safeguarding responsibilities.
• Experience using performance data, digital systems, and quality improvement processes to enhance service delivery.

We value diversity in its broadest sense. We are committed to creating an inclusive culture where everyone can be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, or social economic background. We want to harness the mix and ensure that everybody can apply and be part of our recruitment processes. We will therefore make reasonable adjustments to accommodate our candidates.

The authority considers this post to be a customer-facing position; as such it falls within scope of the Code of Practice on English language requirement for public sector workers. The council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.

• A Social Work Qualification – CQSW, DIPSW, BA in Social Work or equivalent.
• Enhanced DBS Check
• Experience of working in social care setting
• At least one year supervisory or management experience

When Interviews Will Be Held And Who To Contact

The key information you need about the role should be in the job description, but if you have any further questions about the role, please contact:

Interviews will be held on week commencing 23rd November 2026.