Deputy Store Manager: Lead Fast-Paced Retail & Growth

ZARA; Manchester; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25% employee discount across Inditex

More 4 Less discounts platform

Wellbeing support

Internal development opportunities

Job summary

Zara in Manchester is seeking a Deputy Manager to support the General Manager with ownership, pace and calm, delivering commercial performance and an outstanding customer experience on the shop floor.

You will lead routines, merchandising, stock control and team development, ensuring visual standards across the store and a positive, inclusive environment that inspires colleagues to excel.

Qualifications

• Experience in a fast-paced retail environment in a supervisory or management role.
• Strong commercial awareness and confidence taking action on the shop floor.
• Calm, clear leadership style with the ability to motivate and align teams under pressure.
• Strong standards across operations (stock, shrinkage, cash, compliance).
• Strong fashion and trend awareness, translating insight into action on the shop floor.
• Commitment to inclusive leadership and developing others.

Responsibilities

• Support the GM to deliver store performance through clear priorities and floor leadership.
• Use KPIs to take quick action and keep performance on track.
• Support commercial launches and merchandising reflecting best sellers and trends.
• Bring Zara DNA to life through visual standards and fast execution.
• Drive routines across stock flow, replenishment and stockroom organisation.
• Maintain high operational standards across security, cash, health & safety, maintenance.
• Coach and motivate teams on shift with regular feedback.
• Support recruitment and onboarding to create a great candidate experience.
• Support succession planning with development plans.
• Help plan and deliver hours budget, rotas and productivity targets.

Skills

Retail management

Leadership

Commercial awareness

Stock & stockroom management

Customer focus

Job description

Zara in Manchester is seeking a Deputy Manager to support the General Manager with ownership, pace and calm, delivering commercial performance and an outstanding customer experience on the shop floor.

You will lead routines, merchandising, stock control and team development, ensuring visual standards across the store and a positive, inclusive environment that inspires colleagues to excel.