Deputy Store Manager - Accessorize - Stansted Airport

Monsoon Accessorize; Bentfield; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus scheme

Uniform allowance

Staff discount

Birthday holiday

Job summary

Monsoon Accessorize is seeking a Deputy Store Manager for our Stansted Airport Accessorize store. You will lead by example, deliver outstanding customer service, and support the management team to achieve KPIs.

Based at the airport, you will work varied shifts; you must be 18+ and pass a basic CRC background check. Join a brand focused on ethics, style, and exceptional shopping experiences across the UK and international markets.

Qualifications

• Experience leading a team in a retail environment.
• Proven ability to deliver excellent customer service both personally and through the team.
• Strong planning and organisational skills and a proactive, can-do attitude.

Responsibilities

• Drive store performance by supporting the Store Manager and developing the team.
• Identify strengths and development needs to create a live succession plan for the store.
• Manage the store team to be motivated, knowledgeable and exceed expectations.
• Support Store Manager with operational administration and timely communication.
• Provide support to other local branches as required.
• Ensure visual merchandising guidelines are implemented commercially.

Skills

Team management

Customer service

Decision making

Planning & organisation

Communication

Brand ambassador

Job description

Monsoon Accessorize is an exciting and ethical fashion brand. We are a growing Company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand.

We are now looking for exceptional retail managers to join us, people who will reflect the passion we have for our product and be proud to be a part of delivering a great experience for the Monsoon Accessorize customer.

With your talent, passion and creativity you could become part of our growing team. We are a customer focused business that strives to create an exceptional experience for everyone who shops and works at Monsoon and Accessorize.

Our Store Management teams are extremely customer focused, commercially minded, and have strong people management skills combined with good planning and organisation skills. We value the qualities of enthusiasm, creativity, integrity and the desire for success.

We are looking for an experienced Deputy Store Manager to join our Stansted Airport Accessorize store.

We are looking for a Deputy Store Manager who can lead by example, deliver excellent customer service, and support the management team to achieve the Company KPI’s.

This role is based within the airport; therefore, all applicants must be 18+ and able to work varied shifts across airport trading hours.

Successful candidates will be required to complete a basic background check (CRC) and be able to provide a detailed education/employment history spanning the last 5 years prior to starting their employment.

In This Role You Will

• Drive the performance of the store by supporting your Store Manager with the development of your team – leading by example on great customer service, product knowledge and being a brand ambassador.
• Support your Store Manager to identify strengths and development needs of your team to create a live succession plan for the store and the wider business.
• Manage the store team ensuring they are motivated, knowledgeable, and exceeding expectations.
• Support the Store Manager in operational administration and ensure communication is completed on time.
• Provide support to other local branches as and when required.
• Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.
• Be flexible to be able to work variable days and hours across the week.

What we are looking for in our Deputy Store Managers

• Experience of managing a team
• An individual who demonstrates, passion, drive, resilience, and a can-do approach
• Decision making ability and a sense of ownership to take responsibility
• Has a proven examples of delivering excellence in customer service both personally and through their team
• Confident to take ownership with a sense of responsibility.
• Communicates openly and effectively
• Demonstrates planning and organisational skills.

Joining Us Your Benefits Would Include

• A competitive salary
• Exciting bonus scheme
• We offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories
• A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online
• An additional day's holiday to celebrate your birthday

Role Overview

If this all sounds great and this could be the role for you, let us know,

At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to discuss any specific requirements.