Deputy Store Manager

Lidl GB; Greater London; On-site; GBP 42,000 - 51,000; Full time

Benefits offered by this job

30-35 days holiday pro rata

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Job summary

Lidl GB in London is seeking a Deputy Store Manager to lead on the shop floor and behind the scenes, taking ownership in the Store Manager's absence and inspiring the team to deliver exceptional service. You’ll manage cash processes, stock integrity and KPIs, motivate colleagues and uphold Lidl’s values while ensuring a safe, welcoming store environment for customers and staff alike.

A strong candidate enjoys developing a team, driving performance, and contributing to Lidl’s inclusive,

Qualifications

• Experience leading and developing a team in a fast-paced environment (retail).
• Strong communication with colleagues and customers in a friendly, open manner.
• Excellent time management, delegation and problem-solving abilities.
• Confidence to support the team through every shift.
• Pride in delivering unmatched customer service to all shoppers.
• Ability to monitor, manage and improve KPIs.

Responsibilities

• Set a spectacular example for the Store Team and customers.
• Independently manage the store in the absence of the Store Manager.
• Motivate and support your team, reflecting Company Values.
• Diligently check and work deliveries, manage till area and KPIs.
• Be a friendly face for every customer and handle queries.
• Ensure Health and Safety laws, standards and guidelines are met.

Skills

Team leadership

Communication skills

Time management

Delegation

Customer service

KPIs management

Job description

£41,800 - £50,600 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders.

Just like you.

As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.

In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

What you'll need

• Experience leading and developing a team in a challenging, fast-paced environment
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem-solving
• The confidence to support your team through every shift
• A pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.