Deputy Store Manager

ProCook; Birmingham; On-site; GBP 30,000 - 32,000; Full time

Job summary

ProCook is seeking a passionate Deputy Store Manager for their new Birmingham Bullring Store. This role encompasses managing daily operations, training team members, and creating a positive shopping experience for customers. A competitive salary, performance bonuses, and a welcoming environment await the ideal candidate.

Benefits

Delightful goody bag with products

Performance-based bonus

40% colleague discount

Generous annual leave

Enhanced parental leave

Learning & Development opportunities

Employee Assistance Programme

Bike to Work scheme

Paid volunteering days

Friends and Family Referral Scheme

Qualifications

• Retail experience in a similar position required.
• Proficient with computers and POS systems.

Responsibilities

• Manage store operations in the Store Manager's absence.
• Train and support team to deliver excellent customer service.
• Ensure stock accuracy and manage store layout.

Skills

Customer engagement

Team leadership

Organizational skills

Communication

Detail-oriented

Job description

Cook Up Success as a Deputy Store Manager - ProCook Birmingham Bullring Store.

Ready to stir up some excitement with the UK’s fastest-growing quality cookware brand?

ProCook is on the hunt for a passionate and driven Deputy Store Manager to join our Birmingham Bullring Store team!

This is a new store opening in September/October in Birmingham!

Your Recipe for Success:

As our Deputy Store Manager, you’ll be the sous-chef to our Store Manager, helping to whip up a high-performing team and a delightful shopping experience.

A Typical Day at Work:

• Start by briefing your team on daily goals.
• Engage with customers and help them find the perfect products.
• Train your team on products and customer service.
• Maintain store standards and assist with general duties.
• End the day by preparing the store for tomorrow.

Daily Activities:

• Support daily store operations and ensure everything runs smoothly.
• Take charge in the Store Manager’s absence.
• Create memorable shopping experiences that keep customers coming back.
• Train and inspire your team to be product experts and brand ambassadors.
• Maintain a spotless and inviting store layout.
• Keep an eye on costs and find ways to save without compromising quality.
• Ensure stock accuracy and report any issues.

The Ideal Candidate:

• Loves engaging with customers and providing top-notch service.
• Has retail experience in a similar position.
• Driven to meet targets and excel in a fast-paced environment.
• A natural leader with a positive attitude.
• Great at communicating and motivating a team.
• Detail-oriented and organised.
• Comfortable with computers and POS systems.

Why You’ll Love Working at ProCook:

• Salary is £30,000 - £32,000/year.
• A delightful goody bag awaits you, filled with our fantastic products for you to explore.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.
• Bike to Work scheme
  

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.