Deputy Specialist Service Manager

TN United Kingdom; Pudsey; On-site; GBP 26,000; Full time

Job summary

A leading company in social care seeks a Deputy Specialist Service Manager in Pudsey to support individuals with complex needs in their homes and communities. The role involves leading staff in high-quality care provision, assisting with recruitment, and ensuring person-centered support. Ideal candidates will have some leadership experience and a desire to grow into management roles.

Qualifications

• A developing leader with experience in supported living.
• Experience working with adults with learning disabilities or mental health conditions preferred.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Assist in recruitment and induction of new staff.
• Provide structured supervision and monitor team performance.
• Generate person-centred support plans and ensure delivery.

Skills

Leadership

Supervision

Team Communication

Education

Experience in Supported Living services

Job description

Deputy Specialist Service Manager, Pudsey

Client:

Location:

Pudsey, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

63c390afaf0d

Job Views:

27

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Job Introduction

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

We have an opportunity for a developing leader who wishes to take their next steps into management and become a Deputy Service Manager within our Supported Living Services, where our teams support individuals in their own homes as well as out in the community, helping them to live as independently as possible.

The Deputy Specialist Service Manager will be released from shift to carry out the role for 2-3 shifts per week.

Roles are paid an annual salary of £26,000, based on a 37.5 hour working week. The salary shown is as a per annum equivalent for illustrative purposes only.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Main Responsibilities

• Assist in the recruitment of new staff, ensuring new members of staff are successfully inducted and the correct training is received.
• With guidance and training, provide structured supervision to the staff team and assist with personal reviews.
• Identify areas for training / development.
• Help lead staff meetings, ensuring they are conducted in a professional and constructive manner.
• Provide or source hands-on clinical guidance, support and leadership in relation to best practice when supporting people who challenge under the guidance of the Service Manager.
• Undertake on-call duties as required.
• Respond to poor performance or conduct issues in a fair and consistent manner by reporting to the Service Manager so an action plan can be agreed.
• Monitor attendance and conduct return-to-work interviews.
• Ensure staff complete timesheets / handle annual leave requests appropriately.
• Undertake on-call alongside colleagues as appropriate, ensuring the service is effectively managed seven days a week.
• Understand the wider implications of the business in relation to the commissioning process, audit, and inspection (CQC etc.).
• Attend and contribute to management and team meetings.
• Establish and maintain positive relationships with key stakeholders, e.g., Adult Social Care & Health, CCGs.
• Lead by example in enabling service users to live fulfilling lives based on their individual needs and aspirations.
• Promote joint working during transitions for new/moving service users, ensuring all support needs are met.
• Ensure service users receive their commissioned hours and manage the delivery accordingly.
• Generate person-centred support plans and review them regularly.
• Ensure appropriate risk assessments are in place to safeguard service users, working with the wider team and multidisciplinary teams for complex cases.

The Ideal Candidate

• A developing leader with a desire to progress into a managerial role.
• Ideally experienced in Supported Living or Residential services.
• Experience working with adults with Learning Disabilities or Mental Health conditions is preferable.
• Willing to undertake further training or development as needed.
• Ability to work effectively in a fast-paced, demanding environment.

About the Company

Eden Futures aims to enable people to live fulfilling lives in their chosen circumstances. We support independence and personal achievement.

Our goal is to provide high-quality, empowering services that enable service users to lead normal lives and become the provider of choice.

We hold the Advanced (Gold) Investors in People (IIP) standard, placing us in the top 2% of organizations globally with this accreditation.

Our organization is committed to safe and fair recruitment, safeguarding, and high standards of staff vetting, training, and supervision to ensure safe, effective, and compassionate care.

Roles involving contact with vulnerable adults are exempt from the Rehabilitation of Offenders Act. The amendments to the Act mean some convictions are considered protected and do not need to be disclosed or can be disregarded if disclosed.

Guidance on disclosure can be found on the Ministry of Justice website. It is an offense to apply for roles involving unsupervised work with barred individuals.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying. All applications should be made via the 'Apply now' button.

Created on 04/06/2025 by TN, United Kingdom