Deputy Specialist Service Manager

TN United Kingdom; Newark and Sherwood; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company in supported living services is seeking a Deputy Specialist Service Manager to join their team in Newark. The ideal candidate will have experience in residential services and a passion for supporting individuals with learning disabilities and mental health conditions. In this role, you will lead staff, manage service delivery, and ensure high standards of care, enabling service users to live fulfilling lives.

Qualifications

• Experience working with adults with Learning Disabilities or Mental Health conditions advantageous.
• Willing to undertake further training.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Assist in recruiting new staff and provide structured supervision.
• Monitor attendance and conduct return-to-work interviews.
• Create and review person-centred support plans.

Skills

Leadership

Staff Management

Communication

Problem Solving

Education

Experience in Supported Living or Residential services

Job description

Deputy Specialist Service Manager, Newark

Client:

Location:

Newark, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a511bfafa62e

Job Views:

19

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Job Introduction

We are Eden Futures, delivering support services for individuals aged 18 and over with learning disabilities, autism, mental health issues, and complex needs.

We are seeking a developing leader to step into a Deputy Service Manager role within our Supported Living Services, supporting individuals in their homes and community to live independently.

The Deputy Specialist Service Manager will be released from shift to perform the role 2-3 shifts per week.

*Roles are paid an annual salary of £26,000, based on a 37.5-hour week. The salary shown is for illustrative purposes only.

Successful candidates will need an Enhanced DBS check before starting.

Main Responsibilities

• Assist in recruiting new staff, ensuring proper induction and training
• Provide structured supervision and support staff reviews
• Identify training and development needs
• Lead staff meetings professionally
• Provide clinical guidance and support in best practices
• Undertake on-call duties as required
• Address performance or conduct issues appropriately
• Monitor attendance and conduct return-to-work interviews
• Manage timesheets and leave requests
• Participate in on-call duties to ensure 7-day service coverage
• Understand the wider business implications, including audits and inspections (CQC)
• Attend management and team meetings
• Build positive relationships with stakeholders such as Adult Social Care & Health and CCGs
• Lead by example to enable service users to live fulfilling lives
• Oversee transitions for new or moving service users
• Manage the delivery of commissioned hours according to service user needs
• Create and review person-centred support plans
• Ensure risk assessments are in place to safeguard service users

The Ideal Candidate

• A developing leader aiming for management roles
• Experience in Supported Living or Residential services preferred
• Experience working with adults with Learning Disabilities or Mental Health conditions advantageous
• Willing to undertake further training
• Ability to work effectively in a fast-paced environment

About the Company

Eden Futures aims to enable people to live fulfilling, independent lives. We support individuals to achieve their personal goals.

We are committed to providing high-quality, empowering services and are proud to hold the Gold Investors in People standard, ranking us in the top 2% globally.

We prioritize safe, fair recruitment, safeguarding, and high standards of training and supervision.

Roles involving contact with vulnerable adults are exempt from the Rehabilitation of Offenders Act. Disclosures of certain convictions are protected and do not need to be disclosed or may be disregarded if disclosed.

Note: If you are not a passport holder of the country for the vacancy, a work permit may be required. For more info, see our Blog.

Applications should be submitted via the 'Apply now' button. Do not provide bank or payment details.

Created on 04/06/2025 by TN, United Kingdom