Deputy Shop Manager (Beaconsfield)

LLOYD'S REGISTER INTERNATIONAL; Beaconsfield; On-site; GBP 12,000 - 15,000; Part time

Job summary

Oxfam GB Beaconsfield is seeking a Deputy Shop Manager to support a busy on-site shop. This fixed-term role is 18 hours per week, with occasional Sunday work. You will help lead a team, maintain strong merchandising standards and ensure excellent customer service in a local community shop.

The position involves working closely with the Shop Manager, supporting day-to-day shop operations, and contributing to our charity’s fundraising goals. DBS checks may apply.

Qualifications

• Ability to support development and maintenance of an inclusive and diverse team.
• Able to support effective retail processes and merchandising.
• Strong customer service and community engagement skills.
• Ability to work with Shop Manager to maintain day-to-day shop operations.

Responsibilities

• Support development and maintenance of a successful, inclusive and diverse team.
• Support effective retail processes and strong merchandising.
• Collaborate with Shop Manager to build positive relationships and deliver excellent customer service.
• Demonstrate resilience to daily pressures and manage conflicting demands with guidance.
• Interpret basic financial reports, monitor budgets and manage shop administration.

Skills

Team leadership

Customer service

Merchandising

Retail operations

Budget awareness

Job description

• Location: Oxfam Shop - Beaconsfield
• Workplace Type:On-site
• Hours:18 hours per week
• Salary:£13,821 per annum (basic £12,779 plus hotspot allowance £1,042)
• Job Family:Retail
• Division:Retail (Engagement)
• Grade:E
• Job Type:Fixed Term
• Closing Date:20 September 2026
• Country:United Kingdom

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won't stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 21organisations working togetherwith partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

To work with others to overcome poverty and suffering

To make as much money as possible to overcome poverty and suffering

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.

Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Please note: this role includes occasional Sunday working.

This role is fixed term (6 months).

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

• Ability to support development and maintenance of successful, inclusive and diverse team who are able to maintain day to day activities of the shop.
• Some commercial awareness with ability to support effective retail processes and strong merchandising
• Ability to work collaboratively with the Shop Manager, and to build positive relationships with other colleagues. provide excellent customer service, and engage with local community and other civil society organisation
• Ability to demonstrate resilience to everyday pressures that come with the role and manage conflicting demands seeking appropriate support, advice and guidance when needed.
• Numerate and financial literate, able to interpret basic financial reports, monitor budgets and maintain shops administrative systems.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description.