Deputy Shop Manager

ExtraCare Charitable Trust; Manchester; Hybrid; GBP 14,000 - 15,000; Part time

Benefits offered by this job

Pension

Free life assurance

Employee Assistance Programme

30 days annual leave (pro-rata)

Job summary

ExtraCare Charitable Trust is recruiting a Deputy Shop Manager for our charity shop in Harpurhey, Manchester. You will work 21 hours per week, supporting the Shop Manager and delivering excellent customer service and donations generation.

The role offers a competitive hourly rate of £12.71, a pro-rata annual salary, and benefits including pension, life assurance and an Employee Assistance Programme. Closing date 20 September 2026.

Qualifications

• Must have previous retail management experience.
• Ability to motivate and manage volunteers effectively.
• Hands-on leader with willingness to generate donations.

Responsibilities

• Support the Shop Manager to drive sales and profit.
• Recruit, manage and motivate volunteers.
• Sort and process stock, assist customers, maintain visuals, and cover manager's absence.

Skills

Retail management

Team leadership

Volunteer management

Job description

If you have experience in Retail, we have the perfect opportunity for you!

We have a fantastic opportunity available for aDeputy Shop Managerwork alongside the Shop Manager and the team at our Charity Shop inHarpurhey, Greater Manchester.You will receive a competitive salary of£12.71per hour,plus excellent benefits packagewhich includes;

• Pension
• Free life assurance
• Employee Assistance Programme
• 30 days annual leave including bank holidays (pro-rata for part-time staff of full-time equivalent)

Role Details:

• Role: Deputy Shop Manager
• Contract: Part-time/Permanent
• Hours: 21 hours per week
• Salary: £12.71per hour(£13,916pa pro-rata, based on £24,851pa FTE)
• Location: Unit 27, Harpurhey Shopping Centre, Manchester, M9 4DH

Here atExtraCarewe offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create ‘better lives for older people’. We are committed to offering fulfilling and worthwhile careers to all our staff – enabling you to deliver the quality of service we promise.

Our Charity Shops help fund care and well-being services for older people living at our each of our locations. By raising money our Charity Shops help build retirement villages and all kinds of community activities for older people today and campaign to make life better for us all in the future.

What will you do as our Deputy Shop Manager?

• Support the Shop Manager to proactively drive sales and profit
• Assist in the recruitment, management and motivation of a team of dedicated volunteers
• Sorting and processing stock, dealing with customers, maintaining high visual standards and running the shop in the manager’s absence

Our ideal Deputy Shop Manager:

• You will be a manager or supervisor with previous retail experience
• A confident manager able to motivate and developing a team of volunteers
• Hands on and lead from the front and have creativity to come up with new ideas of generating donations
• Energetic and enthusiastic personality and believe in team work
• Although not essential it would be desirable if you had previous experience working in the Charity sector

• Closing Date: Sunday20th September 2026
• Interviews: W/C 21st September 2026

This Deputy Shop Manager role will be subject to satisfactory DBS check, references and Home Office right to work clearance. ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

Extracare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process.
ExtraCare reserves the right to closethis advertisement early.