Deputy Shop Manager

Oxfam; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

Oxfam, a leading charity, seeks a Deputy Shop Manager for two shops in Headingley. The role focuses on motivating volunteers and creating a dynamic shop environment, while maintaining operational excellence and driving fundraising efforts. Ideal candidates are creative, communicative, and passionate about Oxfam's mission to tackle poverty.

Qualifications

• Strong communication skills and ability to lead a team.
• Experience in a retail environment or with volunteers preferred.
• Creative in attracting new supporters and improving shop performance.

Responsibilities

• Motivate teams and create a positive work environment.
• Maintain high operational standards across two shops.
• Delegate tasks effectively to volunteers.

Skills

Communication

Leadership

Creativity

Job description

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Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam is a member of 21 organisations working together with partners and local communities in the areas of humanitarian, development, and campaigning, in more than 90 countries.

Oxfam Purpose

To work with others to overcome poverty and suffering

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are guided by our values of empowerment, accountability, and inclusiveness, and focused on making as much money as possible.

The Role of our Deputy Shop Managers

Commercially aware and constantly seeking new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They maintain high standards, a strong drive to achieve results, and are accountable for their business.

The role of the deputy shop manager is empowered, varied, busy, and offers the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, where volunteers are empowered to take over most tasks within the shop, including running the shop in the manager’s absence.

Often the only paid staff member, our managers and deputy managers are comfortable in this environment, enjoy working with others, and excel at delegating to their teams. They are excellent communicators, creative, and always look for opportunities to attract new supporters daily.

Please note: this role covers two shops - Headingley F0725 & Headingley F0839

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any unwanted behaviour at work, including sexual harassment, exploitation, abuse, lack of integrity, and financial misconduct; and promoting the welfare of children, young people, and adults. We expect all staff and volunteers to share this commitment through our code of conduct. We prioritize ensuring that only those who share and demonstrate our values are recruited to work for us.