Deputy Service Manager

VOYAGE CARE; Dover; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Premium overtime rates

Wagestream access

Blue Light Card

24/7/365 doctor line

Cash plans for colleagues

Enhanced retirement leave

Long service awards

Job summary

Voyage Care is seeking a Deputy Service Manager to lead our residential service in Dover. You will oversee a dynamic team, develop person-centred support plans, and support individuals to gain more independence in daily life.

The role requires prior care management experience and a Level 3 Health & Social Care qualification, with experience supporting individuals with autism, brain injury, and complex mental health needs. Overtime is premium, and a range of staff benefits are offered.

Qualifications

• Experience in a care management role is required.
• Experience working with autism, acquired brain injury, complex mental health needs and challenging behaviours.
• Level 3 in Health & Social Care is essential.

Responsibilities

• Lead and manage a residential service team to improve quality of life for service users.
• Develop and implement person-centred support plans and conduct care needs assessments.
• Recruit, induct and supervise staff; conduct appraisals and medication competencies.
• Attend multi-disciplinary meetings and prepare reports for the Registered Manager.

Skills

Care management experience

Team leadership

Person-centred planning

Stakeholder meetings

Education

Health & Social Care Level 3

Job description

Deputy Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We're currently searching for a fantastic Deputy Service Manager to join us in leading our residential service in Dover. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!, Our Deputy Service Managers will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Registered Manager in the day-to-day management of our service. You'll never lose sight of why you choose to do this, as our Deputy Service Managers play a central role in team leadership and have a hands-on approach to care management.

We're interested in our Deputy Service Managers having both the right experience and the right values. This is why at this service our Deputy Service Manager should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream - giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card - hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards