Deputy ManagerCare Team Leader

Crystal Care Group South West; Helston; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Induction Training

Paid Breaks

Blue Light Card

Enhanced DBS Check

Refer a Friend bonus

Uniform provided

Pay Day Breakfast

Free meal on shift

Job summary

Crystal Care Collection is seeking a dedicated Care Team Leader (Deputy Manager) for Penrose Croft, Helston, Cornwall. You will lead care teams, model best practice, and ensure residents receive compassionate, well-coordinated care following individual care plans and policies.

Role includes supervising staff, conducting audits, and being on-call for emergencies on a rota. NVQ Level 3 and caring demeanor are essential for delivering safe, respectful care in a busy home.

Qualifications

• Experience leading care teams and delivering high standards of care.
• Strong communication skills and ability to coach staff.

Responsibilities

• Act as person in charge outside office hours and when GM/Care Manager is absent.
• Provide high levels of personal care following individual care plans.
• Ensure health and safety, infection control and statutory requirements.
• Move-In assessments and participation in care plan formulation.
• Medication management and accurate record-keeping.

Skills

Leadership

Team coaching

Communication

Education

NVQ Level 3

Job description

Are you looking for a new opportunity within the Care Sector? Do you have an NVQ Level 3?

We are actively recruiting exceptional, caring individuals who want to join our team at Penrose Croft, Helston, Cornwall!

Crystal Care Collection are focused on making our homes not just luxury places for our residents to live, but also wonderful places for our team members to work.

As a Care Team Leader (Deputy Manager) you will lead by example and coach/mentor our care teams on a daily/nightly basis to ensure our residents are well cared for, motivated and stimulated to achieve a fulfilled and enriched life.

Key Responsibilities:

• To act as the person in charge of the home outside of office hours or in the absence of the General Manager and/or the Care Manager, ensuring that legislation is adhered to and standards are maintained.
• To provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive. To act as a key worker for a named group of residents, ensuring that these responsibilities are carried out in full.
• Responsible for; understanding and complying with statutory and legal requirements that are relevant, including; Health & Safety, COSHH, all aspects of the Health & Social Care Act to ensure that all care teams and other staff maintain a safe environment throughout the home. Understand and have an awareness of Infection Control.
• Undertake Move-In assessments for potential new residents, as delegated by the General Manager. Discuss findings with the General Manager and / or the Care Manager before agreeing suitability for placement.
• To participate in the formulation of individual care plans for each resident.
• Responsible for the ordering and administering of medication to residents as prescribed, accurately maintaining appropriate records for both.
• To respect and maintain confidentiality of resident's personal information at all times, this includes resident's behaviour and actions and any incidents that may occur in the course of day-to-day care and to ensure that all care teams and other staff understand and respect this.
• Undertaking general care assistant duties throughout the home as and when required.
• Complete quality audits as delegated by the General or Care Manager.
• Complete supervisions and appraisals of staff as delegated by the General Manager or Care Manager.
• As part of your role as Deputy Manager you will be required to be on call for the home in the case of an emergency on a rota basis.

You will be expected to work on a permanent rolling rota of three consecutive shifts on, followed by three consecutive shifts off with the following shift options:

Full Time Nights 20:00-08:00

Hourly Rate of Pay: £16.92 (Nights)

We will offer

Benefits and Perks:

• FULL Induction Training Programme
• PAID Breaks
• FULLY FUNDED Blue Light Card
• FULLY FUNDED Enhanced DBS Check
• Refer a Friend BONUS Scheme
• Uniform Tunic PROVIDEDPAY Day Breakfast
• FREE Meal on Shift

Are you a friendly, hard-working individual, with excellent communication skills that enjoys working in a fast-paced environment? Then we'd love to hear from you!