Deputy Manager White City PULL&BEAR

INDITEX; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

25% employee discount

Uniform allowance

Pension scheme

More 4 Less discounts

Wellbeing support

Job summary

Pull&Bear in White City, London, is seeking a Deputy Manager to support the General Manager in achieving strong store performance while delivering an excellent customer experience. This hands-on role focuses on leading from the shop floor, daily decision making and stepping up to lead the store when needed.

You will drive stock control, merchandising, and team coaching to maintain high standards and customer readiness while upholding Inditex brand DNA.

Qualifications

• Experience in a fast-paced retail environment in a supervisory or management role.
• Strong commercial awareness and confidence taking action on the shop floor.
• Calm, clear leadership style with ability to motivate and align teams under pressure.

Responsibilities

• Support the GM to deliver store performance through clear priorities, floor leadership and consistent follow-through.
• Use KPIs and store insight to take quick action and keep performance on track.
• Support commercial launches and ensure merchandising reflects best sellers, trends and customer demand.
• Maintain brand DNA by keeping the store modern, easy to shop and customer-ready.
• Drive routines across stock flow, replenishment and stockroom organisation.

Skills

Retail management

Leadership

Customer focus

Stock control

Tools

POS systems

Job description

PULL&BEAR DEPUTY MANAGER- WHITE CITY

Why join Pull&Bear

Pull&Bear is part of the Inditex Group and is known for easy, everyday style with a youthful, modern attitude. Our stores bring together trend, comfort and accessibility, creating a space that feels cool, current, welcoming and effortless. You'll join a business that moves fast, stays close to customers, and gives leaders the opportunity to grow through ownership, development and internal progression.

About the role

As a Deputy Manager, you'll support the General Manager in leading the store with ownership, pace and calm. You'll play a key role in delivering commercial performance, high standards and an excellent customer experience, while building an inclusive, motivating culture.

This is a hands-on role with real responsibility. You'll lead from the shop floor, support the GM with day-to-day decision making, and step up to lead the store when needed.

What you will be responsible for

• Supporting the GM to deliver store performance through clear priorities, floor leadership and consistent follow-through.
• Using KPIs and store insight to take quick action and keep performance on track.
• Supporting commercial launches and ensuring merchandising reflects best sellers, trends and customer demand.
• Bringing Pull&Bear's brand DNA to life by maintaining a store that feels modern, easy to shop and consistently customer-ready.
• Driving strong routines across stock flow, replenishment and stockroom organisation to maintain availability.
• Maintaining high operational standards across security/shrinkage, cash procedures, health & safety, cleanliness and maintenance follow-up.
• Coaching and motivating teams on shift, giving regular feedback and addressing issues early and fairly.
• Supporting recruitment and onboarding, helping to create a great candidate and new starter experience.
• Supporting succession planning by identifying potential and contributing to development plans.
• Supporting the planning and delivery of the hours budget, rotas and productivity targets, taking timely action when anything is off track.

What we are looking for

We're looking for a values-led, customer-focused leader who thrives in a fast-paced environment and is ready to take the next step in store leadership.

You will bring:

• Experience in a fast-paced retail environment in a supervisory or management role.
• Strong commercial awareness and confidence taking action on the shop floor.
• A calm, clear leadership style with the ability to motivate and align teams under pressure.
• Strong standards across operations (stock, shrinkage, cash, compliance).
• A customer-first mindset and strong awareness of trends and competitors.
• A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported.
• Ownership and integrity: you follow through, take responsibility and lead by example.

We welcome applications from people with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we'll work with you to support you.

What we offer

• Competitive salary
• 25% employee discount across all Inditex brands
• Uniform allowance
• Pension scheme
• 'More 4 Less' benefits platform with a wide range of discounts
• Wellbeing support through our collaboration with Retail Trust
• Development opportunities and internal progression within Pull&Bear and the wider Inditex Group

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