Deputy Manager - Bershka White City

Inditex; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Employee discount 25% across Inditex

Uniform allowance

Pension scheme

More 4 Less discounts platform

Wellbeing support via Retail Trust

Development opportunities within Bersh

Job summary

Bershka is seeking a Deputy Manager to support the General Manager in leading a store with pace and calm, delivering strong commercial performance and a high‑quality customer experience. You will lead from the shop floor, guiding day-to-day decisions and stepping in as needed to drive results.

You will bring experience in fast-paced retail, strong commercial awareness, and a calm leadership style that motivates teams under pressure. The role offers growth within Bershka and the Inditex Group.

Qualifications

• Experience in a fast-paced retail environment in a supervisory or management role.
• Strong commercial awareness and confidence taking action on the shop floor.
• Calm, clear leadership style with ability to motivate and align teams under pressure.
• Strong standards across operations (stock, shrinkage, cash, compliance).
• Passion for fashion with awareness of trends and competitors.
• Commitment to inclusive leadership and developing others.

Responsibilities

• Support the GM and deliver store performance through clear priorities and floor leadership.
• Use KPIs and store insight to take quick action and keep performance on track.
• Support merchandising reflecting best sellers, trends and customer demand.
• Maintain Bershka visual standards and brand DNA on the shop floor.
• Drive stock flow, replenishment and stockroom organisation for availability.
• Maintain high operational standards across security, cash procedures, health & safety, cleanliness and maintenance.
• Coach and motivate teams on shift with regular feedback.
• Support recruitment and onboarding, creating a great candidate and starter experience.
• Support succession planning and development plans.
• Assist planning and delivery of hours budget, rotas and productivity targets.

Skills

Retail leadership

Shop floor management

Commercial awareness

Leadership under pressure

Job description

BERSHKA DEPUTY MANAGER

Why join Bershka

Bershka is part of the Inditex Group and is known for fast-moving, trend-led fashion and a strong shop floor culture. What makes Bershka different is our pace, creativity and connection to our customers. With the brand rapidly expanding in the UK market, there are plentiful opportunities to grow your career in an agile, people-led retail environment.

About the role

As a Deputy Manager, you’ll support the General Manager in leading the store with ownership, pace and calm. You’ll play a key role in delivering commercial performance, high standards and an excellent customer experience, while building an inclusive, motivating culture.

This is a hands-on role with real responsibility. You’ll lead from the shop floor, support the GM with day-to-day decision making, and step up to lead the store when needed.

What you will be responsible for

• Supporting the GM and be responsible to deliver store performance through clear priorities, floor leadership and consistent follow-through.
• Using KPIs and store insight to take quick action and keep performance on track.
• Supporting commercial launches and ensuring merchandising reflects best sellers, trends and customer demand.
• Protecting Bershka's visual standards and brand DNA, keeping the store trend-led, customer-ready and high standards every day.
• Driving strong routines across stock flow, replenishment and stockroom organisation to maintain availability.
• Maintaining high operational standards across security/shrinkage, cash procedures, health & safety, cleanliness and maintenance follow-up.
• Coaching and motivating teams on shift, giving regular feedback and addressing issues early and fairly.
• Supporting recruitment and onboarding, helping to create a great candidate and new starter experience.
• Supporting succession planning by identifying potential and contributing to development plans.
• Supporting the planning and delivery of the hours budget, rotas and productivity targets, taking timely action when anything is off track.

What we are looking for

We’re looking for a values-led, customer-focused leader who thrives in a fast-paced environment and is ready to take the next step in store leadership.

You will bring:

• Experience in a fast-paced retail environment in a supervisory or management role.
• Strong commercial awareness and confidence taking action on the shop floor.
• A calm, clear leadership style with the ability to motivate and align teams under pressure.
• Strong standards across operations (stock, shrinkage, cash, compliance).
• A passion for fashion with awareness of trends and competitors.
• A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported.
• Ownership and integrity: you follow through, take responsibility and lead by example.

We welcome applications from people with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we’ll work with you to support you.

What we offer

• Competitive salary
• 25% employee discount across all Inditex brands
• Uniform allowance
• Pension scheme
• ‘More 4 Less’ benefits platform with a wide range of discounts
• Wellbeing support through our collaboration with Retail Trust
• Development opportunities and internal progression within Bershka and the wider Inditex Group

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