Deputy Manager of Information Technology

JR United Kingdom; Birmingham; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A growing organization in Birmingham is seeking an experienced Deputy IT Manager to join their team. This hybrid role will involve delivering IT strategy, infrastructure support, and cybersecurity while contributing to digital transformation initiatives. The ideal candidate will have hands-on technical expertise along with strategic leadership skills, driving continuous improvement across IT operations.

Qualifications

• Competent experience in IT support (2nd/3rd line or MSP environment).
• Familiarity with servers, switches, desktops, laptops, and IT ticketing systems.
• Full UK driving licence and access to own transport.

Responsibilities

• Deliver 2nd/3rd line support for hardware, software, and infrastructure.
• Implement and monitor cybersecurity measures.
• Lead or contribute to IT projects and infrastructure upgrades.

Skills

IT support

Active Directory

Microsoft SQL Server

Communication

Problem-solving

Analytical skills

Job description

Social network you want to login/join with:

Deputy Manager of Information Technology, birmingham

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Client:

Network IT Recruitment Limited

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Role: Deputy IT Manager

Location: Birmingham

An experienced Deputy IT Manager is sought to support the delivery of IT strategy, infrastructure, and cybersecurity across a growing organisation. This hybrid role combines hands-on technical expertise with strategic leadership, supporting day-to-day operations while driving continuous improvement and contributing to digital transformation initiatives.

Key Responsibilities

• Deliver 2nd/3rd line support for hardware, software, and infrastructure.
• Maintain on-premise systems and support their digital transformation project to migrate to the cloud.
• Implement and monitor cybersecurity measures and ensure compliance.
• Support Microsoft Dynamics NAV, general applications, and IT hardware.
• Contribute to IT policy development, process improvement, and project delivery.
• Partner with internal stakeholders to deliver business-aligned IT solutions.
• Liaise with third-party vendors and manage external IT relationships.
• Lead or contribute to IT projects and infrastructure upgrades.
• Provide mentoring to IT team members and support end-user training.

Required Skills & Experience

• Competent experience in IT support (2nd/3rd line or MSP environment).
• Proficient with Active Directory, M365, Microsoft SQL Server and ERP support.
• Familiarity with servers, switches, desktops, laptops, and IT ticketing systems.
• Strong communication, problem-solving, and analytical skills.
• Full UK driving licence and access to own transport.
• Experience in FMCG or manufacturing
• Cisco switch management, SANs, VMware or Hypervisor experience