Deputy Manager of Information Technology

Network IT Recruitment Limited; Birmingham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in IT services is seeking a Deputy IT Manager to deliver IT strategy and infrastructure support. This hybrid role includes hands-on technical responsibilities and strategic leadership, focusing on cybersecurity and digital transformation initiatives within a growing organization.

Qualifications

• Competent experience in 2nd/3rd line IT support.
• Proficient in Active Directory, Microsoft SQL Server, and ERP support.
• Experience in FMCG or manufacturing is a plus.

Responsibilities

• Deliver 2nd/3rd line support for hardware and software.
• Implement and monitor cybersecurity measures.
• Contribute to IT policy development and process improvement.

Skills

IT Support

Active Directory

Communication

Problem Solving

Analytical Skills

Tools

Microsoft SQL Server

M365

Cisco Switch Management

Job description

Deputy Manager of Information Technology

Deputy Manager of Information Technology

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Network IT Recruitment Limited provided pay range

This range is provided by Network IT Recruitment Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Network IT Recruitment Limited

Account Manager specializing in IT Recruitment at Network IT

Role: Deputy IT Manager

Location: Birmingham

An experienced Deputy IT Manager is sought to support the delivery of IT strategy, infrastructure, and cybersecurity across a growing organisation. This hybrid role combines hands-on technical expertise with strategic leadership, supporting day-to-day operations while driving continuous improvement and contributing to digital transformation initiatives.

Key Responsibilities

• Deliver 2nd/3rd line support for hardware, software, and infrastructure.
• Maintain on-premise systems and support their digital transformation project to migrate to the cloud.
• Implement and monitor cybersecurity measures and ensure compliance.
• Support Microsoft Dynamics NAV, general applications, and IT hardware.
• Contribute to IT policy development, process improvement, and project delivery.
• Partner with internal stakeholders to deliver business-aligned IT solutions.
• Liaise with third-party vendors and manage external IT relationships.
• Lead or contribute to IT projects and infrastructure upgrades.
• Provide mentoring to IT team members and support end-user training.

Required Skills & Experience

• Competent experience in IT support (2nd/3rd line or MSP environment).
• Proficient with Active Directory, M365, Microsoft SQL Server and ERP support.
• Familiarity with servers, switches, desktops, laptops, and IT ticketing systems.
• Strong communication, problem-solving, and analytical skills.
• Full UK driving licence and access to own transport.
• Experience in FMCG or manufacturing
• Cisco switch management, SANs, VMware or Hypervisor experience
• Supervisory or team leadership exposure

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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