Deputy Manager (Non-clinical)

Care Concern Group; Dunoon; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

£1,000 Welcome Bonus

40 hours per week

Paid PVG

Pension scheme

Uniform provided

5.6 weeks annual leave

Job summary

Ardenlee Care Home in Dunoon is seeking a Deputy Manager (Non-clinical) to lead the care team and liaise with the Home Manager. The role focuses on supporting staff, maintaining care standards and ensuring smooth daily operations in a 32-bed home.

The ideal candidate will have SVQ Level 3 in Health & Social Care and a background in elderly care, with a collaborative leadership style and a commitment to resident wellbeing.

Qualifications

• Experience in elderly care leadership and team development.
• Ability to support and develop care staff while maintaining compliance.
• Strong communication and relationship-building with residents, families and colleagues.

Responsibilities

• Serve as a key link between the Home Manager and floor staff.
• Lead shifts and support the care team in daily operations.
• Conduct audits and weekly risk reviews; ensure actions are followed up.
• Assist with pre-assessments and ensure new residents are well supported.
• Drive quality assurance and ensure standards are maintained.

Skills

Leadership

Staff management

Medication management

Audits & risk management

Education

SVQ Level 3 Health & Social Care

Job description

Deputy Manager (Non-clinical) Opportunity | Ardenlee Care Home

£19.48 per hour | £40,518 per annum, minimum | £1,000 Welcome Bonus

Our last Deputy Manager just became our Home Manager. Could you be next?

We could tell you that Care Concern Group offers genuine career progression. But at Ardenlee, we'd rather show you.

Our Home Manager has worked in care for 20 years. They joined Care Concern Group seven years ago as a Senior Carer, moved to Ardenlee as Deputy Manager in July 2024 and, in 2026, were promoted to lead the home as Home Manager.

That's why this position is available.

It means something else rather important for the person joining us -You'll be working alongside a Home Manager who genuinely understands your role, because they've just done it themselves.

They know the challenges. They understand the responsibility. And, as a friendly and approachable leader, they'll be there to guide, support and develop you as you make the role your own.

Ardenlee Care Home

It’s a welcoming 32-bed residential care home in Dunoon, set within its own grounds with beautiful views across the sea, woodland and gardens.

This is a stable home with growing occupancy, now above 90%, and a team that genuinely cares about the people they support.

We’re proud of the progress the home continues to make, but we’re equally ambitious about what comes next.

That’s where you come in.

The Role

We’re not necessarily looking for someone who has already spent years as a Deputy Manager.

You might be an experienced Senior Carer who’s become the person everyone relies on.

The person colleagues approach when they’re unsure about something.

The person who can speak to management in the morning, work alongside the care team in the afternoon and make sure everyone understands what needs to happen next.

You may simply be ready for someone to give you the opportunity to take that next step.

As Deputy Manager, you’ll become an important link between the Home Manager and the team delivering care every day.

Some of your week will be supernumerary, giving you time to support the management of the home, complete audits and weekly clinical-risk reviews, undertake walk-arounds, support pre-assessments and make sure actions don’t simply sit on a list – they actually happen.

But this isn’t a role that’s lived entirely from an office.

You’ll also work alongside the care team and take responsibility for the home during your floor shifts and because Ardenlee is a relatively rural home, there will occasionally be times when flexibility matters.

If the team needs support, we’re looking for a Deputy who is prepared to get involved.

Not Because It’s Beneath Their Job Description.

Because that’s what good leaders do.

Contract

• £19.48 per hour – equivalent to approximately £40,518 per annum
• £1,000 Welcome Bonus
• 40 hours per week
• Current working pattern includes 2 x 12-hour floor shifts (8am–8pm) and 2 x 8-hour supernumerary shifts (8am–4pm)
• Paid PVG
• Pension scheme
• Uniform provided
• 5.6 weeks annual leave

The Deputy Manager we’re looking for

Qualifications matter, but we’re equally interested in what you’ve done.

You may already be a Deputy Manager looking for a home where you can make a difference.

Or you could be an experienced Senior Carer with an SVQ Level 3 in Health & Social Care who’s ready to progress into management.

What matters to us is that you’ve built substantial experience in elderly care and understand what good care looks and feels like.

You’ll be someone who -

• Builds strong relationships and can bring people with them.
• Understands staff management and knows how to support, challenge and develop a team.
• Can become a trusted link between the Home Manager and colleagues working on the floor.
• Is confident with medication management and care documentation.
• Understands the importance of audits, risk management and quality assurance.
• Is comfortable undertaking pre-assessments and helping ensure new residents are appropriately supported from the beginning.
• Takes responsibility when they’re leading a shift.
• Notices when standards start to drift and does something about it.
• Is organised enough to manage the detail but never becomes disconnected from the people delivering and receiving care.
• Is flexible enough to recognise that sometimes leadership means rolling your sleeves up and helping.

Most importantly, you’ll care about the culture of the home.

We want someone approachable. Someone residents know. Someone families trust. Someone colleagues feel comfortable speaking to.

Why Care Concern Group?

Career progression shouldn’t just be something written at the bottom of a job advert.

At Ardenlee, the evidence is sitting in the Home Manager’s office.

They joined us as a Senior Carer. They progressed to Deputy Manager. Today, they’re the Home Manager.

And theirs isn’t the only story like that across Care Concern Group.

As one of the UK’s fastest-growing family-owned care providers, we’re continuing to grow, invest in our homes and create opportunities for talented people who want to build long-term careers with us.

We can’t promise where your career will eventually take you.

But we can promise that if you have the ability and ambition to progress, you’ll be joining an organisation where those opportunities genuinely exist.

A final thought...

You don’t need to have Deputy Manager written on your current name badge to be ready for this opportunity.

Perhaps you’re already doing many of the things we’ve described.

Perhaps you’re already the person others rely on.

Perhaps you’re simply waiting for someone to recognise that you’re capable of more.

Our current Home Manager once took that same next step.

Maybe now it’s your turn.