Deputy Manager - Moseley

Keys; Balsall Heath; On-site; GBP 21,283 - 22,799; Full time

Benefits offered by this job

Annual leave 5.6 weeks

DBS paid

QCF qualifications support

NEST Pension

Cycle to Work

Induction programme

Job summary

Keys Care is seeking a Deputy Manager for Moseley, Birmingham, to support the Care Home Manager in day-to-day operations, lead staff, ensure high-standard resident care, and maintain compliant records. The role emphasises staff recruitment, training, and adherence to regulatory standards.

Candidates should have leadership experience in care settings, health and social care qualifications, and a commitment to person-centred care. The role offers full-time hours and a competitive package.

Qualifications

• Proven experience as a Deputy Manager or strong leadership role in care/supported living.
• Relevant health/social care qualification (NVQ 3 or Diploma).
• Strong leadership with ability to supervise staff teams and collaborate.
• Good knowledge of CQC regulations and best practices.
• Commitment to high standards of person-centred care.

Responsibilities

• Support the Care Home Manager in overall facility management including staff, resident care, and administration.
• Assist in recruitment, training, and supervision of care staff to ensure regulatory compliance.
• Oversee assessment, care planning, and implementation of care plans for residents.
• Monitor quality of care and implement improvements.
• Maintain accurate records including resident files, rosters, and financial documents.
• Act as point of contact for residents, families, and external stakeholders.

Skills

Leadership

Staff management

Collaboration

Education

NVQ Level 3

Diploma in Health and Social Care

Job description

HOURS: 35 per week (25 hours on supporting staff, 10 hours compliance)

About Evergreen

Evergreen is a residential service located in the Moseley neighbourhood of South Birmingham, specialising in care for adults with complex additional support needs. Our welcoming home provides tailored support for individuals living with Mental Health needs.

Key Responsibilities:

• Support the Care Home Manager in the overall management of the facility, including staff management, resident care, and administrative tasks.
• Assist in the recruitment, training, and supervision of care staff, ensuring compliance with regulatory standards and best practices.
• Oversee the assessment, care planning, and implementation of care plans for residents, ensuring their individual needs and preferences are met.
• Monitor and evaluate the quality of care provided, identifying areas for improvement and implementing necessary changes.
• Maintain accurate and up-to-date records, including resident files, staff rosters, and financial documents.
• Act as a point of contact for residents, families, and external stakeholders, addressing any concerns or inquiries promptly and professionally.
• Ensure compliance with relevant legislation, regulations, and company policies, promoting a safe and supportive environment for residents and staff.
• Participate in regular meetings and training sessions, contributing to the continuous professional development of the team.

What we’re looking for:

• Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting)
• A relevant qualification in health or social care (e.g., NVQ Level 3,Diploma in Health and Social Care).
• Strong leadership skills with the ability to work collaboratively with others
• Experience managing, motivating, and supporting staff teams
• A commitment to delivering high standards of person-centred care
• Good knowledge of CQC regulations and best practice
• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• Blue Light Card- at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Care First- We care about your well-being and that's why we're pleased to offer our employees an Employee Assistance Program. If you need someone to talk to, the EAP is here for you - confidentially and at no cost.
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Long Service Awards -It's our way of saying a heartfelt thank you for everything you do.
• Cycle to Work Scheme- You could save up to 42% on a brand-new bike and accessories.
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

Keys Care provides safe, supportive homes for adults and children, offering tailored services and specialist support to help people thrive. Through our Connected Support approach, we empower individuals to build stability, resilience, and a strong sense of belonging

We are proud to be an Equal Opportunities Employer and welcome applications from all sections of the community. We are also committed to supporting the Armed Forces community through our Armed Forces Covenant.

Eligible candidates from military backgrounds are guaranteed an interview – please include details of your service on your CV.

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18

The following content displays a map of the job's location.

Deputy Manager - Moseley

• Salary £15.45 - £16.55* per hour
• Frequency Hourly
• Job Reference Keysgroup/TP/78744/8975
• Contract Type Full Time
• Closing Date No expiry date
• Job Category Care and Support
• Business Unit Adult Residential - England