Deputy Manager - Lead Team, Elevate Service, Luxury Retail

Fashion & Retail Personnel; United Kingdom; On-site; GBP 33,000 - 36,000; Full time

Job summary

A global luxury retailer in the UK is seeking a Deputy Manager for one of their flagship stores. The role involves managing a large team to ensure exceptional customer service and driving the commercial performance of luxury products. The ideal candidate should have retail experience emphasizing customer service, proven leadership skills, and a dedication to team development. This position offers a balanced work schedule with only two weekends required per month, enhancing work/life balance.

Benefits

Contributory pension

Bonus

Staff discount

Better work/life balance

Qualifications

• Experience in a retail environment focused on outstanding customer service.
• Proven leadership skills with a passion for developing team members.
• Alignment with company values aiming for a great workplace.

Responsibilities

• Manage a large team to drive sales through excellent service.
• Deliver service levels beyond typical high street standards.
• Drive the commercial performance of luxury products.
• Train, develop, and manage team performance.

Skills

Customer service excellence

Team leadership

People management

Job description

A global luxury retailer in the UK is seeking a Deputy Manager for one of their flagship stores. The role involves managing a large team to ensure exceptional customer service and driving the commercial performance of luxury products. The ideal candidate should have retail experience emphasizing customer service, proven leadership skills, and a dedication to team development. This position offers a balanced work schedule with only two weekends required per month, enhancing work/life balance.