Deputy Manager - Heritage Pubs

Stonegate Company Ltd.; Uxbridge; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

MiXR App discount

Stonegate Xtra Rewards

VIP entry to pubs and bars

Hotel discounts

Flexible working

David Lloyd and PureGym discounts

Dental Insurance

Stream - earned wages access

Job summary

Coach & Horses in Ickenham is seeking a Deputy Manager to lead a hospitality team, uphold standards, and deliver outstanding guest experiences. Reporting to the General Manager, you’ll motivate staff, manage shifts, and ensure smooth service across food and drink.

This role involves the sale of alcohol and requires 18+; a passion for British hospitality is essential. We offer award-winning development programmes, bonus opportunities, staff discounts, flexible working, and access to MiXR rewards

Qualifications

• Experience in hospitality management or similar leadership role.
• Strong interpersonal and team-building skills.
• Commitment to delivering high guest satisfaction.

Responsibilities

• Provide clear guidance and support to help the team grow.
• Support the General Manager in delivering the venue's vision.
• Maintain consistency in standards and procedures.
• Foster a welcoming environment where guests feel valued.

Skills

Leadership

Guest relations

Team motivation

Job description

Location - Coach & Horses

Deputy Manager

About Us

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms- including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Coach & Horses. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we're here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Coach & Horses is a wonderful pub at the heart of the Ickenham community. Our food menu offers indulgent dishes ranging from classic pies and Sunday lunches to lighter bites, sumptuous desserts and more. For a little liquid refreshment, we boast a wide variety of craft and cask ales, wines, spirits and crafted cocktails, perfect for enjoying in our vast rear beer garden, boasting a luxurious garden bar, a summer house and extensive dining space with heated umbrellas and garden games for the kids. And when winter comes around, our guests can enjoy the warmth of our real log fire.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes
• Bonus opportunities
• Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream - Early access to your earned wages

To be considered for the Deputy Manager position at Coach & Horses you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Coach & Horses directly.